Automation vs. Augmentation: What AI Means for Your Team

AI is everywhere in cybersecurity. For partners, the real question is not about the technology. It is about your people.

Is AI replacing analysts, or making them more effective?

In this session, we break down the differences between automation and augmentation and why they matter for MSPs delivering security services. Automation removes repetitive SOC work such as triage, enrichment, and basic containment. Augmentation strengthens human experts with faster investigation, clearer attack mapping, and smarter response decisions.

Together, they change the economics of your security practice.

You will learn:

• How AI reduces manual workload across your team
• How automation handles initial investigations in seconds
• Why human oversight improves quality and consistency
• How an AI-augmented SOC helps you scale without adding headcount

The future SOC is not human or machine. It is human amplified by machine.