Product and Support News

Knowledge Base Digest - September 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles Access Portal RDP Connection Recommendations AT&T USB800 modem connects and disconnects from Firebox Known Issues Built-in mobile VPN client cannot...

Introducing Our New Status Page

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Today we’re pleased to announce the new WatchGuard Technologies status page . People across the globe trust WatchGuard’s products and services to keep their users, devices, and networks secure. We understand it can be frustrating when things aren’t working as expected and you don’t have any insights...

Upcoming WGID Maintenance

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WatchGuard is working on some important maintenance to our services. On 17 September 2021, starting at 11:30pm UTC WatchGuard will be performing maintenance that may cause service interruptions, as well as some small changes to the product. The duration of this maintenance is expected to last from...

Knowledge Base Digest - August 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles AuthPoint quarantines users synced from Active Directory when the name of their Active Directory group is changed Discover shows an incorrect...

AuthPoint Inherited Users

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As a Service Provider, you might manage dozens of customer accounts and need access to your customers' systems and environments, such as a VPN or a server. With the user inheritance feature, you can request that customer accounts inherit an AuthPoint user from your account. These inherited users can...

Knowledge Base Digest - July 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in July: Articles Users cannot log in to Outlook with AuthPoint MFA Configure HTTPS Content Inspection for Exchange Server with Outlook Web Access AuthPoint does not sync...

Fireware and WatchGuard Cloud Release Updates

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WatchGuard has released Fireware 12.7.1 and Fireware 12.5.8. The new releases include some enhancements, important security updates, and also support some new updates to the Firebox management capabilities in WatchGuard Cloud. Key Enhancements: FireCluster System Actions. FireCluster is the high...

New WatchGuard Endpoint Security Release

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As you may know, last month we announced that WatchGuard Endpoint Security was available in WatchGuard Cloud for partners and customers. Now, one month later, we have added new features to those endpoint solutions, as well as to Panda Endpoint Security products. With these new capabilities, we are...

AuthPoint Inherited Users Beta

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As a Service Provider, you might manage dozens of customer accounts and need access to your customer’s systems and environments, such as a VPN or a server. With the user inheritance feature, you can request that customer accounts inherit an AuthPoint user from your account. These inherited users can...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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