Product and Support News

Important Changes to DNSWatch and DNSWatchGO

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Hello everyone! This is going to be a short entry, but we wanted to make everyone that is using DNSWatch alerts to create tickets in their own PSA, RMM, or other ticketing systems aware of an upcoming change. Currently, communication for alerts and other account related communication comes from the...

Now available: Fireware 12.5.3

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WatchGuard has posted Fireware 12.5.3 and WSM 12.5.3 in the Software Download Center. These new releases introduce several key bug fixes and some new enhancements. Full details are provided in the Release Notes and the What’s New presentation. We’ve seen a huge increase in the number of people using...

WatchGuard’s Response to COVID-19

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As the world confronts the COVID-19 pandemic, we want to extend our heartfelt wishes that all remain in health and safety during this difficult time. Our hearts go out to the families of those afflicted by the virus. We also want to thank the members of the community on the front lines of this...

AuthPoint Support for MSCHAPv2 / IKEv2 VPNs Is Now Available!

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We are happy to announce that AuthPoint Gateway v5.3.1 was just launched, adding support for RADIUS MSCHAPv2 authentications to Active Directory. This means that you can now create IKEv2 VPNs, authenticating users to Active Directory, using AuthPoint as your MFA solution. Why IKEv2? IKEv2 is the...

TDR AD Helper Credential Disclosure Vulnerability

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Good morning TDR Users, On 11 March 2020, a pen testing company, RedTeam PenTesting GMBH, disclosed a credential disclosure vulnerability in the AD Helper to exploit-db.com (link below). The disclosure states that by accessing the AD Helper web interface, a call to an API endpoint is made which...

TDR AD Helper Urgent Security Improvement

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Good morning TDR Users, WatchGuard has released an AD Helper update, to be deployed immediately. This update resolves an issue found by RedTeam Pentesting GmbH and improves the security of the AD Helper. WatchGuard thanks RedTeam Pentesting GmbH for reporting this issue so that we could resolve it...

Knowledge Base Digest - February 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in February: Articles Outlook continually prompts for password How to ensure faster case resolution Contact WatchGuard Customer Support AuthPoint activation emails...

TDR Machine Learning Enhanced Host Ransomware Prevention Beta

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We are excited to announce that Threat Detection and Response has a new feature to Beta test! Ransomware authors are getting smarter and bolder. Every day they find new ways to avoid detection and steal data. TDR already protects your endpoints from devastating ransomware attacks. As ransomware...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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