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Support
How Can We Help?
Problems Solved
At WatchGuard, we understand just how important support is when you are trying to secure your network with limited resources. You require greater knowledge and assistance in a world where security is becoming ever more critical and complex, and downtime can spell disaster. Our support program gives you the backup you need, starting with an initial subscription that supports you from the moment you activate your WatchGuard appliance.
24x7 Technical Support
No matter which WatchGuard network security appliance you buy, your support needs will be covered 24x7 by our in-house team of highly trained technical experts.
Hardware Warranty
WatchGuard’s hardware warranty includes advance hardware replacement to ensure that a replacement appliance is shipped immediately if a fault is identified.
Software Updates
WatchGuard continually enhances the capabilities of its operating system software and services. Your Support license gives you access to all new releases at no cost.
Additional Support Services
Find out more about WatchGuard’s extended services, including Priority Response Upgrades
and Premium 4-Hour RMA services.
Solutions
À propos de WatchGuard
WatchGuard a déployé dans le monde entier près d'un million d'appliances multifonctions et intégrées de gestion des menaces. Nos boîtiers à la signature rouge sont conçus pour être les appareils de sécurité les plus intelligents, les plus rapides et les plus performants du marché, chaque moteur d'analyse tournant à plein régime. Pourquoi acheter WatchGuard ? Découvrez-le ici.
Centre de ressources
Pour nous contacter
- WatchGuard France
La Grande Arche
Paroi Nord
92044 Paris La Defense
France - Phone
01 40 90 30 35 - Email
[email protected]
