How Mayasoft Built a Scalable MSSP Business with WatchGuard
What was Mayasoft’s Challenge?
Before partnering with WatchGuard, Mayasoft faced a problem familiar to many managed security service providers: finding a platform flexible and scalable enough to manage security across a diverse customer base all from a single, centralized system. The complexity of licensing models and cost structures created a significant operational burden, and traditional vendor agreements simply weren’t built for the way Mayasoft needed to do business.
Mayasoft wanted to offer its customers a monthly payment model, but most of the vendors it worked with couldn’t support that kind of flexibility. While Mayasoft had cybersecurity vendors in place before WatchGuard, none of those solutions were built around a true MSSP model, leaving gaps between what the business needed to deliver and what its technology stack could support. To grow, Mayasoft needed a partner that could deliver an integrated portfolio of security solutions specifically through an MSSP licensing structure.
As Mayasoft evaluated vendors, its priorities were clear: compliance with the MSSP model, centralized cloud-based management, monthly and usage-based licensing, a broad product portfolio spanning firewall, MFA, and email security, a strong balance between price and performance, and a partner support system built to last.
WatchGuard stood out immediately. WatchGuard’s MSSP model offered the most flexible structure from both an operational and financial perspective and, critically, WatchGuard’s entire security portfolio could be delivered through that same MSSP framework, rather than forcing Mayasoft to stitch together multiple vendor relationships to get the coverage its customers needed.
What was WatchGuard’s Solution for Mayasoft?
What ultimately drew Mayasoft to WatchGuard was the combination of MSSP flexibility and centralized management through the WatchGuard Cloud platform. The ability to manage firewall solutions centrally, within a scalable architecture, gave Mayasoft the foundation to offer its own customers more flexible, tailored solutions.
Adoption was smooth from the start. Mayasoft found WatchGuard’s interfaces and documentation user-friendly, and its technical team became proficient with the products and management platform quickly, with the process further accelerated further by WatchGuard’s training resources and partner support channels. As Mert Erdil, Network and Security Manager at Mayasoft, put it: “Thanks to WatchGuard’s flexible business model and robust product portfolio, we can easily provide cybersecurity solutions to our customers.”
That early momentum turned into expansion. Mayasoft began with Firebox, and as customer needs evolved, added AuthPoint MFA, Endpoint Security, and Email Gateway to its portfolio growing the range of managed services it could offer.
What Were the Results?
The impact on Mayasoft’s business has been substantial. Where the company once had to manage relationships across multiple vendors to cover firewall, MFA, and email security, WatchGuard now allows Mayasoft to deliver all of it through a single ecosystem. Centralized management through WatchGuard Cloud improved operational efficiency and shortened response time to potential threats, while the flexibility of the MSSP model made it possible to offer customers a monthly payment option, directly helping Mayasoft grow its customer base. The scalable architecture has allowed the company to keep pace with that growth without missing a step.
That transformation extends beyond individual products. Mayasoft has bundled its WatchGuard-powered managed security services under its own OneCloud brand, giving customers a unified, predictable security experience. “By leveraging WatchGuard’s MSSP model, we’ve been able to offer a fully managed, cloud-based security suite under our OneCloud brand — giving our customers predictable monthly pricing and a unified security experience that most competitors in our market simply can’t match.”
For Mayasoft, WatchGuard’s integrated ecosystem has become the foundation for delivering end-to-end protection to its customers, with the technical depth of WatchGuard’s products giving its own team the confidence to meet complex technical requirements head-on. Asked to sum up WatchGuard as a business partner, Mayasoft didn’t hesitate: “WatchGuard is the backbone of our managed security services — a reliable, scalable, and flexible platform that empowers us to deliver enterprise-grade security to businesses of all sizes.”
Looking Ahead
For other MSPs and MSSPs considering the partnership, Mayasoft’s advice is direct: “Go for it. The MSSP model is genuinely flexible, the platform is easy to manage centrally, and the product portfolio covers most of what your customers need. It’s a partnership built for growth.”