Uanet AB Simplifies and Strengthens Security Operations with WatchGuard
The Challenge: Fragmented Tools and Limited Visibility
Based in Sweden, Uanet AB is an MSP committed to helping businesses modernize and protect their digital environments. As the company grew, it faced a growing challenge: managing a mix of disconnected security tools that didn’t communicate effectively with one another. Maintaining multiple vendors and consoles became increasingly inefficient and time-consuming.
“We had a mix of different security tools that simply didn’t talk to each other. Managing multiple vendors, licenses, and consoles became a constant struggle,” said Tommy Rihu, CEO of Uanet AB. “Our team was spending too much time jumping between systems instead of actually preventing threats.”
The lack of unified visibility across endpoints, firewalls, and identities not only created operational bottlenecks but also slowed onboarding and complicated customer reporting. Uanet needed a smarter, more integrated platform designed for managed service delivery, not just another stack of tools.
While the company had used Cisco for firewalling and a few third-party monitoring tools, scalability and integration were limited. “It worked, but it wasn’t truly integrated or easy to scale,” added Rihu.
When searching for a new cybersecurity vendor, Uanet focused on finding a platform that could unify endpoint, identity, and network protection under one view, support multi-tenant management for SOC and MDR, and offer automation and scalability without increasing workload.
“What made us choose WatchGuard was the simplicity of their ecosystem. Everything just fits together. The WatchGuard Cloud platform gives us a single point of control and makes it easy to scale our MDR services,” said Rihu. “WatchGuard’s Swedish and Nordic partner support is top-class; fast, knowledgeable, and easy to work with. It wasn’t a hard decision in the end.”
The Solution: Unified Security Built for Managed Service Delivery
For Uanet, WatchGuard’s Unified Security Platform provided exactly what they were looking for: simplicity, integration, and efficiency. “What made us choose WatchGuard was the simplicity of their ecosystem. Everything just fits together,” said Rihu.
“The unified platform ‒ especially how Firebox, AuthPoint, and Endpoint Security work together ‒ gave us visibility and control we didn’t have before,” Rihu Explained.
The team quickly adapted to WatchGuard’s platform. “The console is intuitive, and WatchGuard’s online training and partner materials made onboarding smooth. Within a few weeks, everyone felt comfortable using the products day-to-day,” said Rihu.
Uanet has steadily expanded its use of WatchGuard solutions over time, adding AuthPoint, Endpoint Security, and DNSWatch. “Once we saw how well the integration worked, it made sense to bring more of our stack into the same ecosystem,” he added.
The results were immediate. “WatchGuard helped us turn a fragmented setup into a unified system. We now have a clear overview of everything: firewalls, endpoints, identities and all in one place. The automation features and centralized management cut our admin time dramatically, and the reporting tools made it much easier to show real security metrics both internally and to customers.”
The Results: Greater Efficiency, Stronger Security, and Business Growth
Since partnering with WatchGuard, Uanet AB has achieved significant operational and business improvements.
“Our SOC onboarding process is now twice as fast, and our technicians can manage more clients without extra workload,” said Rihu. “The unified visibility helps us react quicker to incidents, which customers notice right away. Training new employees is easier too. The interface and logic are consistent.”
Beyond operational efficiency, Uanet’s relationship with WatchGuard has strengthened customer trust. “Clients trust that we use the same platform internally that we recommend to them. It’s helped us grow, simplify operations, and build long-term value for both us and our customers,” Rihu emphasized.
The most-used products among Uanet’s clients are Firebox, EPDR, and MDR. “Firebox because it’s reliable and easy to manage remotely. EPDR adds advanced endpoint detection and response capabilities, giving us real-time insight into device activity and enabling faster isolation of threats. MDR delivers 24/7 monitoring and proactive threat hunting, ensuring that any suspicious behavior is detected and contained before it affects operations. For us, that combination gives strong protection without making things complicated.”
Running WatchGuard end-to-end has transformed Uanet’s managed services business. “The integration between Firebox, Endpoint, and AuthPoint gives us real zero trust visibility and control. We no longer spend time maintaining multiple systems, we spend it on improving security. That’s the difference.”