Knowledge Base Digest - December 2025
05 Janeiro 2026
Featured Image
Articles
- WatchGuard access point might lose connection to WatchGuard Cloud after certificate upgrade
- AuthPoint Audit Logs Show Successful Authentication for Failed Logins with the Agent for Windows
- Local AuthPoint Users Show as WatchGuard Cloud Directory Users
- AP shows inactive status and cannot connect to Wi-Fi Cloud
- What to do if you lose the Dimension administrator password
- ThreatSync incidents and blocked and trusted access points not available in WatchGuard Cloud after account merge
- Wireless clients cannot access domains in the Walled Garden before they authenticate to a Captive Portal
- Download and Run PSInfo
- AP125, AP225W, AP325, AP327X, or AP420 managed by Gateway Wireless Controller with Discovered status cannot be paired
- Use a PowerShell script to prepare Microsoft Azure CSPM for integration with WatchGuard MDR
- Use an AWS CloudFormation template to integrate AWS CSPM with WatchGuard MDR
- Legacy installer for WatchGuard Connection Manager for FireCloud no longer supported
- AuthPoint Logon app compatibility with macOS 26.2
- Recommended number of VLANs for Firebox hardware models
- WSM Installer - There is insufficient disk space to complete the operation
Known Issues
- Valid search query for specific groups might not save in Directory Sync Advanced Filter settings
- Traffic fails through an established BOVPN tunnel when you enable IPS
- Large UDP packets do not pass over BOVPN VIF tunnel
- Manage endpoints in WatchGuard Cloud requires Endpoint Security permissions
- Scheduled report files are not available for download from the report history in WatchGuard Cloud
- Mobile VPN with SSL requires admin installations - SAML login fails with white screen and error
- Live Status > Blocked Sites page might not load the list of blocked sites if it contains many blocked sites
- Users get an error when they use the Forgot Token feature in the AuthPoint application portal
- Firebox BOVPNs in error state after upgrade to Fireware v12.11.5 or v12.11.6
- Existing Management Server template missing new Firebox models and cannot be applied
- Firebox crashes when traffic hits a proxy policy through a BOVPN tunnel
- Firebox T125, T145, and T185 drop GRE traffic across a BOVPN tunnel or BOVPN Virtual Interface