Transforming Challenges into Opportunities with WatchGuard
Before partnering with WatchGuard, Next Generation Integral Solutions faced significant challenges in differentiating themselves in a crowded market, especially when it came to offering cybersecurity to small and midsize businesses. Many of their clients had limited awareness of cybersecurity threats, no IT personnel, or lacked the budget to consider investing in perimeter security.
The company needed a solution that could bridge this knowledge gap, start the right conversations, and provide a scalable offering that would be seen as both essential and accessible.
A Familiar Vendor with Proven Value
General Manager Néstor Gómez's relationship with WatchGuard began long before the official partnership. Fresh out of university, he was assigned to manage a government network. When it came time to select a cybersecurity partner years later, WatchGuard was the natural choice.
“The positive experience I had using WatchGuard for over 15 years gave us the confidence to offer a quality product and service to our clients and prospects,” Gómez explained. “Since we had known the brand for many years, it was very natural for us to integrate it into our solutions.”
This familiarity quickly turned into a full-fledged partnership. What began with Firebox firewalls soon expanded, driven by evolving client demands and the team’s growing confidence in WatchGuard’s broader offering.
“Entering the firewall world inevitably led us to solve more needs for our clients and prospects. The support provided by their pre-sales engineer helped us significantly increase our closing rate with prospects.”
Solving Real Problems with Real Impact
WatchGuard’s products directly addressed the operational challenges Next Generation Integral Solutions faced.
“After understanding the ease of managing firewalls and their integration with Dimension, now part of WatchGuard’s Unified Security Platform, we were able to consolidate visibility into a single comprehensive solution, which helped us simplify management and reduce operational costs.
“Firebox has allowed us to implement more robust, flexible, and granular security policies, significantly improving our posture against external threats and the competition,” said Gómez. “Additionally, WatchGuard Cloud gives us centralized, real-time visibility, making monitoring and incident response much easier. The automated reports and advanced access controls allow us to deliver greater assurance to our clients.
“This partnership has not only strengthened our infrastructure but also enabled us to offer higher-value services to our clients, helping us stand out in this highly competitive market.”
Business Growth and a Trusted Reputation
Internally, the company saw dramatic improvements in efficiency, training, and scalability.
“Since we began our partnership with WatchGuard, we’ve experienced significant improvements both in our internal operations and in the value we bring to the market. This has strengthened our reputation as experts in the brand and its offerings, increasing the trust of our clients and prospects, and helping us win new projects.
“Internally, the ease of implementation and administration of WatchGuard products along with the strong support we’ve received from Jessica González, our Pre-Sales Engineer, has reduced training time for our technical and sales teams, boosting operational efficiency,” said Gómez.
He added, “Overall, this partnership has been key to the sustained growth of our business and our differentiation in a very competitive market. WatchGuard has always been our opening pitch when knocking on new doors. It has opened many opportunities and allowed us to offer solutions that go far beyond just their products.”
Unified Security Platform that Delivers
Today, Next Generation Integral Solutions fully embraces WatchGuard’s Unified Security Platform, and the impact on their business has been transformative.
By adopting the entire portfolio spanning network security, secure Wi-Fi, multi-factor authentication (MFA), and endpoint protection the team has streamlined operations and reduced points of failure. The platform’s integration across technologies has allowed them to manage cybersecurity more efficiently, while delivering comprehensive protection from the network to the endpoint.
“Using WatchGuard’s full solution portfolio helps us understand it deeply and confidently recommend it, knowing it will address our clients’ needs,” said Gómez. “The experience has been overwhelmingly positive and transformative.”
Automation has played a key role in this evolution. Tasks like threat detection, response, and advanced reporting are now handled more efficiently, reducing the operational burden on the technical team. Meanwhile, the centralized visibility provided by WatchGuard Cloud has strengthened alignment between the company’s support, sales, and monitoring teams.
Gómez concluded, “The Zero Trust approach has allowed us to implement stricter access controls and network segmentation without compromising the user experience.
Altogether, these capabilities have enabled us to offer more robust services, make better decisions, and increase end user confidence in our solutions.”