Why Employee Behavior Is The Next Big Security Opportunity for MSPs

Employees are increasingly adopting AI tools, working across unsecured networks, and bypassing established security practices, often without their organization's knowledge. The result is a growing class of cybersecurity risks that traditional security controls alone cannot address.

Join Marc Laliberte, Director of Security Operations at WatchGuard, for an exclusive look at the findings from the 2026 Cybersecurity Hygiene Report. Drawing on research from employees at SMBs across multiple global markets, Marc will unpack the rise of Shadow AI, persistent cyber hygiene challenges, and the visibility gaps that put businesses at risk.

For MSPs, these findings represent both a challenge and an opportunity. As customers struggle to govern AI usage, enforce security policies, and manage human risk, MSPs are uniquely positioned to expand their role as trusted security advisors. Marc will discuss how partners can help customers improve visibility, strengthen cybersecurity hygiene, and reduce risk before it leads to a breach.

IT leaders and security professionals will also gain practical insights into the employee behaviors driving today's threats and the steps organizations can take to improve governance, accountability, and resilience.

In this webinar, you'll learn:

• What the data reveals about the rapid growth of Shadow AI in the workplace
• The employee behaviors creating the greatest cybersecurity risk for SMBs
• Why traditional security controls often fail to address human-driven risk
• How MSPs can turn cyber hygiene challenges into higher-value security conversations
• Practical recommendations for improving visibility, governance, and organizational resilience

Whether you're an MSP looking to deliver greater strategic value or an IT leader working to reduce human-driven risk, this session will provide actionable insights to help you stay ahead of emerging cybersecurity challenges.