AMA Networks Keeps Clients Protected Against Modern Cyberthreats with a Unified Security Approach
Challenge
As a rapidly growing managed services provider (MSP) based in San Diego, AMA Networks supports small and midsize businesses across North America, with a focus on compliance-driven organizations like CPA firms and insurance agencies. As cyberattacks became more sophisticated, AMA’s customers faced rising risks from ransomware, phishing, and zero-day threats.
Many turned to AMA to relieve the burden of managing these complex risks and to gain better visibility into their security posture. However, most brought an assortment of legacy security tools that were difficult to manage and left dangerous visibility gaps.
AMA was up to the challenge, but as it grew, it knew it needed to deliver a more unified and automated approach, one that would strengthen protection for its clients across endpoint, identity, and network layers without adding complexity.
“Our clients depend on us to keep them protected and running at all times,” says Amir Hadziosmanovic, CEO of AMA Networks. “We needed a platform we could trust to handle threats automatically and consistently across every customer.”
Solution
To simplify operations and strengthen customer protection, AMA standardized its entire cybersecurity stack on WatchGuard’s Unified Security Platform®, centered around the WatchGuard Passport bundle.
Already familiar with WatchGuard through its firewall solutions, AMA knew the platform was easy to use and could help streamline operations while improving client security. The Passport bundle combines EPDR (Endpoint Protection, Detection and Response), AuthPoint multi-factor authentication, and DNSWatch for comprehensive endpoint, identity, and DNS-layer protection. These services integrate seamlessly with WatchGuard Firebox appliances and WatchGuard Cloud, giving AMA unified visibility for deployment, monitoring, and reporting.
Success in Action: Ransomware Rescue
When the parent company of an AMA client suffered a RansomHub ransomware attack, AMA was called to help. The attack was launched after an employee opened a phishing email; its existing endpoint solution raised an alert, but no one responded, and the infection spread.
AMA quickly flew on-site and deployed a WatchGuard Firebox M270 and EPDR to help contain the situation and restore secure operations. This solution automatically detected, quarantined, and isolated the ransomware within seconds. In a follow-up lab test, EPDR detected the same threat instantly with no manual action required and provided AMA with full telemetry to confidently demonstrate to the client how the ransomware had entered.
“Watching EPDR stop and isolate the ransomware immediately gave us and the organization complete confidence,” says Amir.
Results
Since adopting a unified security approach with WatchGuard, AMA’s clients have seen tangible improvements in protection, productivity, and confidence.
“WatchGuard gives us the tools we need to keep our clients protected, and AMA brings the expertise to implement and manage them effectively,” says Amir. “Our clients know that if something goes wrong, AMA will jump in immediately – and now we have a unified platform we trust to back that up.”
- No successful ransomware encryption events across our fully managed customer environments since we standardized on WatchGuard EPDR.
- Over 25% reduction in support volume, thanks to automation and unified management
- Faster detection and containment of threats, reducing potential downtime
- Stronger collaboration and trust between AMA and its customers, supported by clear visibility and reporting in WatchGuard Cloud
Customers now experience more consistent protection and less disruption. WatchGuard’s unified approach eliminates the need for multiple disjointed products and allows AMA to respond to threats in real time — often before customers even notice.
“We can manage thousands of endpoints with just a handful of engineers. WatchGuard’s automation and single pane of glass visibility make that possible,” says Amir. “And our customers see that value right away.”