Product and Support News

Firebox Cloud now available in Azure marketplace

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We are pleased to announce that Firebox Cloud is now available in the Microsoft Azure marketplace, after the conclusion of a two month Beta test period. Firebox Cloud brings the protection of WatchGuard’s leading Firebox UTM appliances to public cloud environments. It enables organizations to extend...

Wi-Fi Cloud Maintenance Update

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Hello WatchGuard Wi-Fi Cloud Users, We are planning a brief maintenance on Friday, 9 March between 03:00 AM to Saturday, 10 March 7:00 AM UTC to deploy new features and improvements to Wi-Fi Cloud. During the maintenance window, the Wi-Fi Cloud GO service tile will be inaccessible. There is no...

Gateway Antivirus Issue: Root Cause Analysis

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Summary: WatchGuard had an issue with Gateway Antivirus (GAV) signatures on February 7th , 2018 that affected M300, M200, and T35 appliances running firmware version 12.0 and later. An error in the signature file resulted in scan errors on the appliance. Depending on the appliance configuration, the...

End of Sale Announcement: WatchGuard 802.3af PoE Injector

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WatchGuard will discontinue offering for sale (EOS) WatchGuard 802.3af PoE Injector for access points on April 1, 2018. At that time, hardware accessory SKU WG8568 will be discontinued and removed from active WatchGuard price lists. Should new orders come in after April 1, 2018, WatchGuard will not...

Coming Soon! - Fireware 12.1.1 Beta with DNSWatch

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UPDATE: Fireware v12.1.1 beta is scheduled for February 8, 2018 release. At the time of the original post, February 2, 2018 was the previously scheduled date. Fireware 12.1.1 and DNSWatch Recently WatchGuard announced the acquisition of Percipient Networks, a developer of an easy-to-deploy, security...

Wi-Fi Cloud Maintenance Update

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Hello WatchGuard Wi-Fi Cloud Users, We are planning a brief maintenance on Friday, 26 January between 03:00 AM to Saturday, 27 January 09:00 AM UTC to deploy new features and improvements to the Wi-Fi Cloud. During the maintenance window, Wi-Fi Cloud management will be inaccessible during the...

GAV Outage for 11.10.5 and earlier software versions

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AV Signatures in 11.x releases With the release of 12.0, WatchGuard introduced a new GAV engine to take advantage of new AV industry technology and would discontinue support for older AVG engines in Fireware 11.x by January 2018. GAV signature support for 11.10.7 and above will remain in place until...

WatchGuard Dimension 2.1.1 Update 2 now available

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We are pleased to announce the availability of WatchGuard Dimension 2.1.1 Update 2. This maintenance release is now available from the Software Downloads Center, together with release notes and update instructions. WatchGuard Dimension 2.1.1 Update 2 addresses several frequently reported issues and...

Customer Support Access Changes

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As a loyal WatchGuard customer, I’m sure that you’re aware that WatchGuard is growing! To address your future needs, WatchGuard Customer Support is changing the way our technicians connect to your WatchGuard appliance while working on a support case. New Option to Enable Support Access Over the...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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