Monitor Access Points

In Discover, the Monitor > WiFi > Access Points page contains detailed monitoring information about the APs on your network.

You can view ongoing activities, freeze columns, add or remove columns, filter the display, and switch to full screen mode using the icons at the top-right of the page. For more information, see Table Actions for Monitor Pages.

Screen shot of the Monitor > Access Points page

The AP properties include this information:

Property Description
Status Indicates if the AP is active (green) or inactive (red).
Name Specifies the name of an AP.
IP Address IP address of the AP.
BLE Status The BLE (Bluetooth Low Energy) status of an AP.
Power Source Indicates the power source for the AP.
Update Device Firmware update status.
MAC Address Unique 48-bit address of the AP and 802.11 PHY modes used by the AP.
Build Indicates the build number of the AP software.
Device Template Indicates the device template applied to the selected AP.
Connected/Disconnected Since Date and time since the AP was last connected or disconnected.
Last Booted At Date and time since the AP was rebooted.
Capability A list of AP capabilities.
Location Location of the AP.
Mesh Mode Mesh mode of the AP.

Indicates the model of the selected AP.

Group The group the AP belongs to.
Tag Additional information about the AP.
No of Associations Number of clients associated to the selected AP.

Access Point Details

Click on an AP on the Access Points page, to see the following information:

Screen shot of the Monitor > Access Points details page

AP Widgets Description
Network Usage
  • Traffic: A line graph showing the number of client associations and their traffic volume for all the clients in the location.
  • Poor Application Experience: A graph that provides overall application usage analysis, and identifies poor application experience intervals in red and good application experience intervals in green.
  • Clients Affected By Poor Performance: A chart that calculates the baseline for the percentage of clients affected by poor performance for the selected AP over a period of time.
  • Retry Rate%: A chart that calculates a baseline for the Retry Rate % of the clients connected to the selected AP. The retry rate of an AP is the aggregate value of the retry rate of all the clients connected to the AP.
  • Clients Affected by Failures:A chart that calculates a baseline for the percentage of clients that failed to associate because of connectivity issues.
  • Clients Affected by Poor App Experience: Displays a chart that calculates a baseline for the percentage of clients affected by poor application experience for the selected AP.
Clients by Average Data Rate A bar graph of clients and their data rate (in Mbps) for the selected AP.
Top Applications By Traffic A bar graph of the top five applications with the highest data usage for the selected AP.
Currently Associated Clients A list of clients that are currently associated to the AP.
Radios Seeing this AP Displays the list of managed device radios visible to the selected AP.
Visible VLANs A list of VLANs visible to the AP.
Visible Access Points A list of other APs visible to this AP.
Visible Clients A list of clients visible to the AP.

Access Point Actions

To perform actions on an AP, right-click the AP name, and select an action:

Screen shot of the Monitor > WiFi > Access Points page with actions

  • Troubleshoot
    • Run Client Connectivity Test — Run a client connectivity test on the AP. For more information, see Client Connectivity Test.
    • Capture Packet Trace — Perform a packet trace on an AP. For more information, see Capture Packet Trace.
    • Packet Trace History — View the packet trace history for a selected AP.
    • View Event Logs — View the AP event logs. For more information, see Access Point Event Logs.
    • Download Debug Logs — Download the AP debug logs. For more information, see Debug Logs.
    • Debug Logs History — View the debug logs history for the AP.
    • Spectrum Analysis — Start spectrum analysis for an AP to visually display RF frequencies in the APs area. For more information, see Spectrum Analysis.
  • Customize Transmit Power or channel — Manage the transmission power of the AP.
  • Customize BLE — Manage the BLE (Bluetooth Low Energy) settings for the AP.
  • View on Floor Map — View AP placement on the floor map.
  • Configure Alert — Configure alerts for the AP.
  • Update Firmware — Update the firmware on an AP.
  • Assign/Reassign to a Group — Add or remove the AP from a group. For more information, see AP Groups.
  • Reboot — Reboots the AP.
  • Rename — Renames the AP.
  • Modify Tag — Change the tag for the AP.
  • Move — Change location of the AP.
  • Delete — Deletes the AP from the list of available APs.

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