Monitor Access Points

The connection status appears below the image of the device. The connection status indicates whether the device is connected to your WatchGuard Cloud account. It can be one of these values:

Never Connected — The device has never connected to WatchGuard Cloud.

Connected — The device is connected to WatchGuard Cloud.

Not Connected — The device is not connected to WatchGuard Cloud.

Inactive — The device is inactive. For more information, go to Inactive Devices and Data Retention.

You can perform these actions on the selected device:

• Reboot Device — To reboot the access point, click Reboot Device. You can also reboot the device from the Monitor > Devices > Device Summary page when you select the access point. For more information, go to Reboot an Access Point.
• Flash Device LEDs — You can flash the power LEDs on a specific access point to help with identification. This is useful if you have disabled the LEDs on the access point for security purposes to hide the use of wireless activity on the device. The LEDs flash blue for 60 seconds. For more information, go to Flash LEDs on an Access Point.
• Firmware Upgrade — If there is a newer access point firmware version available than the version that runs on your device, click the Upgrade Firmware to [version] link to update the access point firmware. You can update the firmware immediately or schedule the update for a specific date and time. For more information, go to Update Access Point Firmware.

• Name — For a device that has never connected to WatchGuard Cloud, this is the name assigned to the device when it was registered on the WatchGuard website. After the device has connected, this is the name you configured for the device.
• Model — The access point model number.
• Description — A description of the access point to help identify the device in WatchGuard Cloud. For example, you can describe the location or function of the device, such as "5th Floor Engineering Lab".
• Version — For an access point that has never connected to WatchGuard Cloud, this is the firmware version the device was manufactured with. After the access point has connected to WatchGuard Cloud, this is the firmware version currently installed on the device.
• Serial Number — The serial number of the access point.
• Public IP — The public IP address of the connection from WatchGuard Cloud.
• Local IP — The access point's local private IP address.
• Country — The country of operation for the device. The region where the device operates affects the channels and transmit power available for the access point.
• Uptime — The number of days since the device last rebooted. This information is available only after the device has connected to WatchGuard Cloud. If the device is not connected, this number reflects the uptime as of the last time the device connected to WatchGuard Cloud.

For more information about access point licenses, go to About Wi-Fi in WatchGuard Cloud Access Point Licenses.

• License Type — Indicates the access point license type:
• WatchGuard Standard Wi-Fi
• WatchGuard USP (Unified Security Platform) Wi-Fi
• Status — Indicates the access point license status. The license status can be Valid or Expired.
• Expiration — The date the access point license expires.
• Data Retention — Indicates how long data about the access point is retained by WatchGuard Cloud.

Details for each radio of the selected device. Radio details do not show for access points if an SSID is not configured on the radio.

• Channel — The current operating channel and channel width.
• Transmit Power — The current transmit power of the radio.

The radio transmit power is a best approximation, and does not include antenna gain. The actual transmit power depends on factors such as the wireless mode, wireless channel, channel width, data rate, maximum power allowed by the regulatory region, and any antenna gain. The transmit power is tested and certified for each access point model for conformity to regional standards. We recommend you use external measurement tools to accurately measure the signal strength of your access points from different areas of your deployment.

Summary CPU and memory usage statistics for the selected device. The graph shows the trend over the currently selected time period.

• CPU Usage — Percentage of total CPU
• Memory Usage — Percentage of total memory used

Indicates the peak number of clients for network usage during a time period, and the total upload and download volume for all wireless clients. Click Network Usage to view a detailed report. For more information, go to Access Point Network Usage Report.

Shows the top clients most impacted by performance issues, and indicates the percentage of time the client experienced low RSSI or a low data rate. An RSSI less than -75 dBm is considered a low RSSI. A data rate of less than 25 Mbps is considered a low data rate. Click Performance Issues to view a detailed report. For more information, go to Access Point Performance Issues Report.

Indicates the most active wireless clients associated to WatchGuard access points and the amount of data transferred in megabytes (MB). Click Top Clients to view a detailed report. For more information, go to Access Point Top Clients Report

Indicates the wireless clients that experienced connection issues and the type of connection failure. Click Connection Issues to view more detailed data. For more information, go to Access Point Connection Issues Report.

Indicates the SSIDs broadcast by the access point and includes BSSID information for each SSID. The BSSID is the MAC address of each wireless radio.

Indicates the total number of clients connected to the access point. This includes information on the number of clients connected to each radio (2.4 GHz and 5 GHz).

Indicates the last time the access point connected to WatchGuard Cloud, and if the Airspace Monitoring or Access Point VPN features are enabled on the access point.

Indicates the number of malicious access points detected by Airspace Monitoring. You must view the Airspace Monitoring details from the folder level where your access points are located because all access points contribute to the Airspace Monitoring statistics. For more information, go to the Access Point Airspace Monitoring Report.