Wireless Connection Issues Report

Applies To: WatchGuard Cloud-managed Access Points

The Wireless Connection Issues report shows clients that experienced connection issues on your wireless network.

To view the connection issues report, in WatchGuard Cloud:

  1. Select Monitor > Devices.
  2. Select a cloud-managed access point.
  3. From the Devices menu, select Access Points > Connection Issues.

Screen shot of the Access Points Connection Issues page in WatchGuard Cloud

  • To select the report date range, click .
  • From the SSID drop-down list, select a specific SSID to view, or select All SSIDs.
  • Click to download a PDF version of the report.

For information on how to schedule a report, see Schedule WatchGuard Cloud Reports.

Connection Issues Report

The Connection Issues report includes a bar graph of wireless client activity that indicates the number of clients that experienced connection issues.

The table includes this data:

  • MAC Address — The MAC address of the wireless client.
  • SSID — The SSID to which the wireless client is associated.
  • Last Failure Reason — The reason for the last wireless client connection failure, such as a failed authentication attempt or incorrect password.
  • Last Failure Time — The date and time of the last wireless client connection failure.
  • Total Issues — The total number of connection issues for the wireless client.

See Also

Wireless Top Clients Report

Wireless Performance Issues Report

Wireless Network Usage Report