To add a Firebox to WatchGuard Cloud, the Firebox must have an active subscription that includes WatchGuard Cloud.
The Firebox Cloud Hourly license does not include support for WatchGuard Cloud. For more information, see Firebox Cloud License Options.
Both the Total Security Suite and Basic Security Suite include a subscription for WatchGuard Cloud. The subscription enables the Firebox to send log messages to WatchGuard Cloud, and determines the default retention period for Firebox data in WatchGuard Cloud.
- Total Security Suite includes WatchGuard Cloud with 30 days of data retention
- Basic Security Suite includes WatchGuard Cloud with 1 day of data retention
There is no separate activation to enable WatchGuard Cloud. If your Firebox has Total Security Suite or Basic Security Suite, it has a license for WatchGuard Cloud.
To increase the data retention period for a Firebox in WatchGuard Cloud, you can activate a Data Retention license and assign it to the Firebox in your WatchGuard Cloud account. For more information, see About Data Retention Licenses.
WatchGuard Cloud in the Feature Key
When you add a Firebox to WatchGuard Cloud, you must use Fireware Web UI or Policy Manager to enable the feature in the Firebox configuration. The Firebox feature key determines whether you can enable WatchGuard Cloud on the Firebox.
To enable WatchGuard Cloud, the feature key on the Firebox must include an unexpired license for Dimension Basic.
For information about how to see the feature key on your Firebox, see About Feature Keys.
If you activated your Basic Security Suite or Total Security Suite subscription before the release of Device Visibility support in WatchGuard Cloud, you might need to synchronize the feature key on the Firebox to add Dimension Basic. For more information, see Get a Firebox Feature Key.
Renewals and Expiration
The expiration date of the Dimension Basic license controls whether the Firebox sends log messages to WatchGuard Cloud and whether WatchGuard Cloud continues to store data for the Firebox. To renew WatchGuard Cloud, you must renew your Total Security Suite or Basic Security Suite subscription.
To avoid loss of data in WatchGuard Cloud, we recommend that you renew the subscription before the services expire.
For more information about what happens when a WatchGuard Cloud or Data Retention license expires, see WatchGuard Cloud and Data Retention License Expiration.
FireCluster License Requirements
FireCluster license requirements for WatchGuard Cloud are the same as for other subscription services. To enable WatchGuard Cloud on a FireCluster, the FireCluster must have a Total Security Suite or Basic Security Suite subscription.
- An active/passive FireCluster requires a subscription for only one member.
- An active/active FireCluster requires a subscription for both members.
For information about how to see the licensed features on your FireCluster, see About Feature Keys and FireCluster.