WatchGuard Cloud on Your Firebox

Applies To: Locally-managed Fireboxes

WatchGuard Cloud is the cloud-based platform where you can centrally monitor all of your Fireboxes. WatchGuard Cloud supports monitoring of Fireboxes that run Fireware v12.0 or higher.

  • Total Security Suite and Basic Security Suite include a license for WatchGuard Cloud.
  • With the release of Fireware v12.9, you can also add a Firebox with a Standard Support license to WatchGuard Cloud for centralized management.

To make sure your Firebox has the WatchGuard Cloud license, synchronize the feature key. For more information, see About Firebox WatchGuard Cloud Licenses. The feature key must include CLOUD_VISIBILITY or CLOUD_CONNECT. The feature key should synchronize automatically with the update to Fireware v12.9. If you do not have the Enable automatic feature key synchronization option enabled, then we recommend that you manually synchronize the feature key from Fireware Web UI or WSM. For more information, see Get a Firebox Feature Key.

This topic describes how to add a Firebox to WatchGuard Cloud for monitoring. You can also add a Firebox to WatchGuard Cloud as a cloud-managed device. For more information, see Manage Fireboxes and FireClusters in WatchGuard Cloud.

Add the Firebox to WatchGuard Cloud

Before you can enable WatchGuard Cloud on the Firebox, you must add the Firebox to your WatchGuard Cloud account. When you add the Firebox to WatchGuard Cloud, you copy a Verification Code that you paste into the Firebox configuration. The Verification Code is unique to each Firebox and expires after 30 days.

If your Firebox has a TPM (Trusted Platform Module) chip, and runs Fireware v12.5.3 or higher, the Firebox uses TPM to register with WatchGuard Cloud.

Firebox T10, T30, T50, T70, M200, M300, M400, M500, M440, M4600, and M5600 models do not have a TPM chip.

For an active/passive locally-managed FireCluster, you must always paste the verification code into the Firebox configuration, regardless of Firebox model.

For information about how to add a Firebox to WatchGuard Cloud, see:

Verify the Connection Status

After you enable WatchGuard Cloud, check the connection status on the Firebox or in WatchGuard Cloud. For more information, see:

For information about how to troubleshoot registration and connection errors, see Troubleshoot Firebox Connections to WatchGuard Cloud.

Related Topics

Monitor Devices in WatchGuard Cloud

Manage Fireboxes and FireClusters in WatchGuard Cloud