WatchGuard Cloud Device Summary

Applies To: Cloud-managed Fireboxes, Locally-managed Fireboxes

In the Device Summary page, you can see a summary of status for all devices, and the detailed status for each device for a selected time period. To see the current status for cloud-managed Fireboxes, you can view Live Status. For more information, see Monitor Live Status for Cloud-Managed Fireboxes

Screen shot of Device Summary page

Device Summary page for Subscriber account

Click the Configure button in the upper-right corner to open the WatchGuard Cloud Device Settings page.

Open the Device Summary Page

To open the Device Summary page:

  1. Log in to WatchGuard Cloud.
  2. Select Monitor > Devices.
  3. From a Subscriber account, to see a summary of status for all devices in the account, click the top-level folder.
  4. From a Service Provider account, to see a summary of status for all devices in a Subscriber account, from Account Manager, click the Subscriber account.
    Summary statistics show for all devices in the selected account.
  5. To see a summary of status for all devices in a folder, click the folder name.
    Summary statistics show for all devices in the selected folder.
  6. To see the status of an individual device, click the device name.
    The Device Summary page shows status for the selected device.

Screen shot of Device Summary page, single device

Device Summary page for a device

To generate the Executive Summary report for the device, click the PDF icon in the upper-right corner. For more information on the report, see Executive Summary (WatchGuard Cloud).

Device Information and License Details

When you select an individual device, the Device Summary page shows connection status, device information, and license details for the device. For a FireCluster, the Device Summary page shows information about both cluster Firebox members.

Screen shot of WatchGuard Cloud Device Settings, Information section

For more information about device status, select the device or folder, and look at logs, dashboards, and reports. For more information, see View WatchGuard Cloud Device Reports.

Connection Status

Connection status appears below the image of the device. The connection status indicates whether the device is connected to your WatchGuard Cloud account. It can be one of these values:

Never Connected — The device has never connected to WatchGuard Cloud.

Connected — The device is connected to WatchGuard Cloud.

Not Connected — The device is not connected to WatchGuard Cloud.

Inactive — The device is inactive. For more information, see Inactive Devices and Data Retention.

Screen shot of WatchGuard Cloud Device Settings, Connection Status

If the status is Never Connected or Not Connected, look at the WatchGuard Cloud status on the device. For more information, see WatchGuard Cloud Status on the Firebox.

For Fireboxes that run Fireware v12.5.2 and higher, you can reboot and upgrade the Firebox on the Device Summary page. For more information, see Reboot a Firebox and Upgrade Firmware from WatchGuard Cloud.

Device Information

The Device Information section includes basic information about the Firebox:

  • Name — For a device that has never connected, this is the name assigned to the device when it was registered on the WatchGuard portal. After the device has connected, this is the name configured on the device.
  • Model — The device model.
  • Version — For a device that has never connected to WatchGuard Cloud, this is the version of firmware the device was manufactured with. After the device has connected, this is the firmware version installed on the device.
  • Serial Number — The device serial number.
  • IP Address — The public IP address of the connection from WatchGuard Cloud. If the device is not connected, it shows the last IP address the device connected from WatchGuard Cloud.
  • Uptime — The number of days since the device last rebooted. This information is available only after the device has connected to WatchGuard Cloud. If the device is not connected, this number reflects the uptime as of the last time the device connected to WatchGuard Cloud.

Screen shot of WatchGuard Cloud Device Settings, Device Information

If you remove a Firebox from a FireCluster, that member becomes inactive. To see the names and serial numbers of inactive FireCluster members, in the Device Information section, click Older Devices.

License Details

The License Details section indicates the type of security subscription, and license and data retention period. The license type can be:

  • Total Security Suite — WatchGuard Cloud is licensed to this device as part of a Total Security Suite subscription. This license includes 30 days of data retention.
  • Basic Security Suite — WatchGuard Cloud is licensed to this device as part of a Basic Security Suite subscription. This license includes 1 day of data retention.

Screen shot of WatchGuard Cloud Device Settings, License Details

License and data retention status information includes:

  • Status — The status of the WatchGuard Cloud license in the device Feature Key. If the license is not expired, the status is Valid.
  • Expiration — The date the WatchGuard Cloud license expires.
  • Data Retention — The number of days of data retention licensed for this device. This includes the number of days of data retention included with the Firebox license plus additional days added by a Data Retention license assigned to the Firebox. For more information, see Manage Data Retention Licenses.

Device Statistics

The Device Summary page also includes summary device statistics. The available statistics depend on whether you select a device or a folder, and whether the device is connected.

See Also

View WatchGuard Cloud Device Reports

Executive Summary (WatchGuard Cloud)

Monitor Live Status for Cloud-Managed Fireboxes