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Add a FireCluster to WatchGuard Cloud

To enable WatchGuard Cloud on a FireCluster, you add both Fireboxes to your WatchGuard Cloud account as a cluster.

Before You Begin

Make sure the FireCluster has a license for Total Security Suite or Basic Security Suite.

  • For an active/active cluster, both members must have a license
  • For an active/passive cluster, only one member must have a license

Fireboxes activated by a Service Provider appear in the Service Provider Inventory in WatchGuard Cloud. Before you can add a Firebox or FireCluster to WatchGuard Cloud you must allocated the device to the subscriber account. For more information, see Firebox Allocation.

Make sure your FireCluster runs Fireware v12.4 or higher. If necessary, upgrade your FireCluster before you add it to WatchGuard Cloud.

For an active/passive FireCluster, make sure that you know the device serial numbers. To add the second member of an active/passive FireCluster, you must specify the serial number of the second member.

Make sure you have administrative access to the FireCluster. To enable WatchGuard Cloud on the FireCluster you must copy a Verification Code from your WatchGuard Cloud account and use Policy Manager or Fireware Web UI to paste it into the configuration of the FireCluster.

Add a FireCluster

To add a FireCluster to WatchGuard Cloud:

  1. Log in to your WatchGuard Cloud subscriber account.
  2. Select Manage > Fireboxes or Configure > Fireboxes.
  3. Click Add Device.
    A list of activated Fireboxes appears.

Screen shot of the Add Device page

  1. Click Add FireCluster
    The prompt to select the first FireCluster member appears.

Screen shot of the Add Devices page with no FireCluster member selected

  1. Select the Name of the first cluster member from the list.

Screen shot of the Add Device page with one FireCluster member added

  1. Specify the second cluster member.Tip!For an active/passive FireCluster, the second device does not appear in the list of devices to add because it does not have its own license for Total Security Suite or Basic Security Suite.
    • For an Active/Active FireCluster, select the second member from the list.
    • For an Active/Passive FireCluster, type the serial number of the second member.

Screen shot of the Add Devices page with both cluster members selected

  1. Click Add FireCluster.
    The Verification Code page appears.

Screen shot of the Add Verification Code page for a FireCluster

  1. Select Apply Verification Code.
  2. To copy the Verification Code, click Copy Code.
  3. Open the FireCluster configuration in Policy Manager or Fireware Web UI and use the Verification Code to enable WatchGuard Cloud. For more information, see Enable WatchGuard Cloud on the FireCluster
  4. Click Done.
    The FireCluster is added to the list of devices in Device Manager.

Enable WatchGuard Cloud on the FireCluster

For a Firebox or FireCluster to connect to WatchGuard Cloud, you must open the Firebox configuration in Policy Manager or Fireware Web UI and use the Verification Code to enable WatchGuard Cloud.

Verify the FireCluster Connection to WatchGuard Cloud

After you enable WatchGuard Cloud on a Firebox, check the FireCluster status in WatchGuard Cloud.

To check device connection status from WatchGuard Cloud:

  1. Log in to your WatchGuard Cloud subscriber account.
  2. Select Monitor > Fireboxes.
  3. In the device list, select the FireCluster.
    The Device Summary shows the connection status of both cluster members.

Screen shot of device status for an active/passive FireCluster

The expected status of cluster members depends on the cluster type:

Active/Passive FireCluster

Only the cluster master connects to WatchGuard Cloud. The status of the cluster master is Connected. The status of the backup master is Never Connected or Not Connected.

Active/Active FireCluster

Both cluster members connect to WatchGuard Cloud. The status of both members is Connected.

Other status information for cluster members is the same as for a non-clustered Firebox. For more information, see WatchGuard Cloud Device Summary.

For information about how to see the WatchGuard Cloud status on the FireCluster, seeSee WatchGuard Cloud Status on the Firebox.

See Also

Troubleshoot Firebox Connections to WatchGuard Cloud

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