WatchGuard offers customers and partners the opportunity to take technical certification exams. These exams are offered at Kryterion testing centers worldwide, or through their online proctoring service. If you’re interested in certification, we recommend you review the frequently-asked questions list below.
Today, WatchGuard offers the Fireware Essentials technical certification exam and four Technical Competency exams:
All English exams are based on Fireware v11.12.x. Localized exams are based on Fireware v11.10.x
WatchGuard offers technical certification exams at authorized Kryterion testing centers worldwide. If it is not convenient for you to travel to a testing center, you can also use Kryterion's online proctoring service to take an exam from your home or office.
You can register from the Technical Training page in the WatchGuard Portal, or by going directly here.
The exam fee for the Fireware Essentials exam is US $200. Technical Competency exams, such as Network and Traffic Management, cost $100. You pay Kryterion for the exam when you register to take the exam. The price is the same whether you go to a Kryterion testing center or take the exam through Kryterion's online proctoring system.
Yes, and we recommend that you allow at least 24 hours between the time you schedule an online proctored exam and when you take the exam to make sure you have met all requirements. You can find detailed information on these requirements here. To summarize:
You must bring two (2) forms of personal identification (ID). Both forms of ID must have your signature, and one of the two forms of ID must have your photo. Valid forms of identification include: driver's license, passport, or equivalent. Food, laptops, backpacks, notepads, pens, or other personal equipment are NOT allowed in the test area. Please note that during the exam check-in process, you will be asked to turn out exterior pockets (on jackets, jeans, slacks, etc.) to verify that the pockets are either empty or that they do not contain any prohibited items. Additionally, external eyewear will be inspected to make sure that it is not technology-enabled.
You must achieve a score of at least 75% to pass a WatchGuard technical certification exam.
No reference material or study aids are allowed when you take the exam.
Certification is valid for two years.
You will receive your exam results on-screen immediately after you complete the exam. You will also receive the results in an email. If you pass the exam, the email message will include a date-stamped certificate for your records.
If you fail the Fireware Essentials exam, you can take it again at the one-time retake fee of $100. Subsequent attempts will cost $200. To request a coupon code for the one-time 50% retake discount, email firstname.lastname@example.org. This offer does not apply to Technical Competency exams, such as Network and Traffic Management.
In order to maintain the integrity of the exam, we do not provide detailed information on your exam results. On request, we will provide high-level feedback.
When you purchase an exam, you will receive an automatic confirmation email which acts as your receipt. If you need an actual invoice, you can generate them yourself from your Kryterion WatchGuard-branded Webassessor account by selecting the Generate Receipts button. Detailed instructions can be found here.
If you need to cancel or reschedule your exam, you can reschedule in your Kryterion account with no fee up to 72 hours prior to your exam appointment. If you cancel or reschedule with less than 72 hours notice, you are subject to a rescheduling fee. If you miss your scheduled exam appointment, you forfeit your exam fee and are not eligible for a refund.
Refunds are granted by our exam delivery partner, Kryterion, when you cancel your exam with 72 hours notice. No other refund requests are granted.
WatchGuard will provide ADA accommodations for those people with needs. Contact us for further information.