At WatchGuard, we understand just how important support is when you are trying to secure your network with limited resources. You require greater knowledge and assistance in a world where security is becoming ever more critical and complex, and downtime can spell disaster. Our support program gives you the backup you need, starting with an initial subscription that supports you from the moment you activate your WatchGuard Appliance.
No matter which WatchGuard network security appliance you buy, your support needs will be covered 24x7 by our in-house team of highly trained technical experts.
WatchGuard’s hardware warranty includes advanced hardware replacement to ensure that a replacement appliance is shipped immediately if a fault is identified.
WatchGuard continually enhances the capabilities of its operating system software and services. Your Support license gives you access to all new releases at no cost.