Add Local AuthPoint Users

Applies To: AuthPoint Multi-Factor Authentication, AuthPoint Total Identity Security

You can create local AuthPoint users on the Users page in the AuthPoint management UI. When you add a local user account, the user is created and managed entirely in AuthPoint and not synced from an external user database.

Because you can only create one local user at a time, you most commonly create local users for testing or when you want to add only a small number of users.

Unlike users synced from Active Directory or an LDAP database, local AuthPoint users define and manage their own AuthPoint password. When you add a local user account, the user receives an email that prompts them to set their password.

Passwords for local AuthPoint users must be more than five characters. Numbers and special characters are not required.

To create local AuthPoint users, in the AuthPoint management UI:

  1. Select Users.
  2. Click Add User.

Screen shot that shows the Users page.

  1. In the First Name text box, type the first name of the user.
  2. In the Last Name text box, type the last name of the user.
  3. In the User Name text box, type a unique user name.

    The LDAP toggle indicates whether a user is synced from AD or an LDAP database. The toggle is not selectable.

Screen shot that shows the New User page.

  1. In the Email text box, type the email address of the user.
  2. From the Groups drop-down list, select one or more AuthPoint user groups to add the user to. Each user must be added to a group.

    You cannot add users to groups that are synced from Active Directory or Azure Active Directory.

Screen shot that shows the New User page.

  1. (Optional) Click Show Address and type an address, mobile number, and any other additional information.
  2. Click Save.
    The user receives two email messages. One is used to set their AuthPoint password and the other to activate a token in the AuthPoint mobile app.

After you add a user, that user appears on the Users page with a green Activated status icon next to their user name. The Activated status icon indicates that the user has been created and is currently active (not blocked).

When the user sets their AuthPoint password and activates their token, their token info is shown in the Token column with a green Activated status icon next to the token.

If a user does receive the token activation email or set password email, you can send the user a new email message so that they can activate their token or set their password. For detailed steps to resend the activation email and the set password email, see Resend Activation Email and Resend the Set Password Email to a User.

See Also

Sync Users from Active Directory or LDAP

Add a Group

Block a User or Token