Applies To: Endpoint Security Elite, Endpoint Security 360, Endpoint Security Prime, WatchGuard EDR, WatchGuard EDR Core, Endpoint Security Basic
This section provides additional information to help troubleshoot problems with WatchGuard Endpoint Security products, modules, and the WatchGuard Agent. For more information about known issues with Endpoint Security products, go to Technical Search.
Install, Uninstall, and Upgrade (Windows)
WatchGuard Agent MSI Install Issues with WatchGuard Endpoint Security
Installation of Endpoint Security and Error 58
Proxy Errors with an Isolated Environment
Troubleshoot Local Settings That Differ From Management UI
Troubleshoot Signature File Updates
Troubleshoot Third-Party Uninstalls
Troubleshoot WatchGuard Agent Upgrades for WatchGuard Endpoint Security
Troubleshoot WatchGuard Endpoint Security Software Installation Errors
Troubleshoot WatchGuard Endpoint Security Updates
Troubleshoot Update Process Restarts
Automatic Assignment to Groups by IP Address
Create an Image for Linux Persistent and Non-Persistent Environments
Configure Security Against Tampering (Windows and Linux computers)
Programs Automatically Uninstalled by Endpoint Security
Remove Password Requirement to Uninstall Endpoint Security
Requirements for the Discovery of Computers and Remote Installation
WatchGuard Cloud URLs and Network Access Requirements
Protection and Detection (Windows)
Zero-Trust Application Service Issues
Zero-Trust Application Service for Windows, Linux, and Mac Devices
Enable and Disable Protection Settings
Errors in Antivirus Protection
Troubleshoot Antivirus Web or Email Protection
Troubleshoot Device Control Settings
Troubleshoot Firewall and Network Issues
Troubleshoot Performance Issues with Endpoint Security
Troubleshoot Network Attack Protection
Troubleshoot Platform Connection Errors
Troubleshoot Web Access Control
Troubleshoot WatchGuard Agent and Endpoint Security Settings
Blocked Programs Related Issues
Configure Authorized Software Settings (Windows Computers)
Create Exclusions in WatchGuard Endpoint Security
Disable Alerts and View Details of Blocked Items in WatchGuard Endpoint Security
Incorrect Detection or Block of Malware
Troubleshoot an Endpoint Infection
Management UI and General
Connection Errors in Management UI
Determine the Software Version
Management UI Error When Saving
Platforms and Systems — macOS, Linux, Android, iOS, SIEMFeeder
Configure Permissions to Enable WatchGuard Endpoint Security in Mac Devices
Deploy Endpoint Security for macOS with Microsoft Intune Configurations
Deploy Endpoint Security for macOS with Jamf Pro
Installation of the Client Software on Linux Platforms with Secure Boot
Troubleshoot Android Integration
Troubleshoot WatchGuard Endpoint Security on Mac Computers
Troubleshoot Installation Errors on Endpoints with macOS Ventura
Best Practices — Post-Deployment Tips for Endpoint Security
Best Practices — Installation Tips for Endpoint Groups and Settings