From the Activate Products page on the WatchGuard Portal, you can activate a WatchGuard device or add-on feature. To activate an AuthPoint license, see Activate an AuthPoint License.
To open the Activate Products page:
- Open a web browser and go to https://www.watchguard.com/.
- Log in with your WatchGuard Portal account user name and password.
- If you are a WatchGuard Partner, click Support Center in the Partner portal.
- Select My WatchGuard > Activate Products.
The Activate Products page appears.
Activate a WatchGuard Device
To activate a WatchGuard device:
- In the Enter Serial Number or License Key text box, type the serial number. Make sure to include any hyphens.
- Click Continue.
The Activate Device Wizard starts. - In the Activate a Product Wizard:
- Assign a friendly name for this device.
- (Optional) Select the 30-day free trials of security services you want for this device.
- Accept the End-User License Agreement.
- If requested, select the region for storage of WatchGuard cloud data. Tip!The region you select does not have to be the same as the location of your network.
- Click Finish.
The activation wizard shows a summary of the activated product and associated security services.
After you activate a device, that device appears on the Manage Products page for your account.
You can also start free trials later in the Security Services and Upgrades section of the Product Details page. For more information about free trials, see About Free Trials.
Activate a Service, Feature, or Renewal
To activate a service, add-on feature, or renewal:
- In the Enter Serial Number or License Key text box, type the license key for the feature. Make sure to include any hyphens.
- Click Continue.
The Choose Product to Upgrade page appears. - From the drop-down list, select the device for the feature.
- Click Activate.
The Retrieve and Apply Key page appears. - To keep a local copy of the feature key, copy the contents of the feature key to a text file and save it in a convenient location.
- Click Finish.
After you activate a feature, it appears in the Product Details page for the product you selected.