Contents

Activate a DNSWatchGO or Passport License

DNSWatchGO and Passport licenses are activated in the WatchGuard Support Center. You can activate a license key on the Activate Products page. On the product page you can see the current licenses and trial licenses associated with your account.

If you have a Passport license, you only need to activate the Passport license once to activate the licenses for all Passport products. For more information about Passport licenses, see About Passport Licenses.

After your initial license activation, you have several options for how to use additional licenses. In the activation process, you can:

  • Add users to an active license
  • Extend an active license
  • Add a new license (service providers only)

Initial License Activation

The license activation process is different the first time you activate a license. Follow the steps in this section to activate a license key for the first time.

If you have an active license, or if you are a Service Provider with an active trial, follow the steps in the next section.

  1. Go to https://www.watchguard.com/ and log in to the WatchGuard Support Center with your WatchGuard account user name and password.
  2. On the Support Center Home page, select My WatchGuard > Activate Products.
    The Activate Products page appears.
  3. Type or paste your license key.
  4. Click Next.
    The Activate a Product wizard begins.
  5. If this is the first license you have activated and you do not have an active trial, you are prompted to name your license. Type a name for your license container to help you identify your license on the WatchGuard website and in WatchGuard Cloud. If you are a Service Provider, this name helps you identify the licenses in the container.
  6. Click Next.
  7. Select the I Accept the End-User License Agreement check box.
  8. Click Next.
  9. If prompted, select the region to use for WatchGuard Cloud data storage. The region you select is also used to store data for other WatchGuard cloud services. You cannot change the region later.

If you have already set a Cloud region for your trial, or another WatchGuard cloud service, that region is used and you are not prompted to select or confirm a Cloud region.

  1. Click Next.
  2. Confirm that the Cloud region you selected is correct and click Next.
    The Activation is Complete page appears.

Your license is now active and the users on this license are automatically allocated to your account. If you activated a Passport license, the users are allocated to your account for all products purchased.

Click Access DNSWatch to log in to the DNSWatch Dashboard. If you activated a Passport license, click Access WatchGuard Cloud to log in to your WatchGuard Cloud account as an operatorUsers who can log in to WatchGuard Cloud to view and manage account information and configure services are called operators. Your operator role determines what information you can see and what actions you can take within your own account or managed accounts.. You can manage your AuthPoint users in WatchGuard Cloud.

If you are a Subscriber with an active trial, when you activate your first license it replaces your trial license. The trial ends and your new license becomes active effective immediately. Your new license inherits the name of your trial license.

The remainder of your trial is not added to the expiration date of your new license.

Activate Additional Licenses

If you have an active license, when you activate new license keys in the Support Center they are used to modify the current active license (add users or extend the license). If you have an active AuthPoint or DNSWatchGO license, when you activate a Passport license, the action you choose applies to all active licenses.

If you are a Service Provider, you can choose to modify an active license or add a new, separate license.

  1. Go to https://www.watchguard.com/ and log in to the WatchGuard Support Center with your WatchGuard account user name and password.
  2. On the Support Center Home page, select My WatchGuard > Activate Products.
    The Activate Products page appears.
  3. Type or paste your license key.
  4. Click Next.
    The Activate a Product wizard begins.
  5. (Service Providers only) On the Choose a Product to Upgrade page of the activation wizard, from the drop-down list, select the name of the license you want to extend or add users to.

Only Service Providers can have multiple active license containers. Subscribers do not see this page in the Activate a Product wizard.

  1. Click Next.
  2. Select Add Users to add users to your license or select Extend License to extend the renewal date for your license. If you have a Passport license, the action will apply to all active licenses.

When you choose to extend your license, your user count is updated to match the number of users on the license you purchased.

  1. Click Next.
  2. On the Confirm Your Activation page, make sure the updates to your license are correct.
  3. Click Next.
  4. Select the I Accept the End-User License Agreement check box.
  5. Click Next.
    The Activation is Complete page appears.

Your license is now active and the users on this license are automatically allocated to your account.

Click Access DNSWatch to log in to your DNSWatch Dashboard. If you activated a Passport license, click Access WatchGuard Cloud to log in to your WatchGuard Cloud account as an operatorUsers who can log in to WatchGuard Cloud to view and manage account information and configure services are called operators. Your operator role determines what information you can see and what actions you can take within your own account or managed accounts.. You can manage your AuthPoint users in WatchGuard Cloud.

See Also

About DNSWatchGO Licenses

Co-Term DNSWatchGO Licenses

About DNSWatch

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