You can add managed accounts from Account Manager. You can create accounts in up to three tiers (for example, Tier 1 Service Provider > Tier 2 Service Provider > Subscriber) and assign them to account groups. For information on account groups, see Manage Account Groups.
Add a Managed Account
To add a managed account, from Account Manager:
- In the upper, right corner, click
.
To add an account to a Service Provider account, click
next to the account name and select Add Account.
- In the Account Name text box, type a name for the account.
- In the Account Type section, select Subscriber or Service Provider.
- In the Contact section, add the contact information for the customer or partner who manages the account.
In the Email text box, enter an email address that WatchGuard or the partner could use to contact the person responsible for the account. - (Optional) Add the Mailing Address and Billing Address, if required.
- (Optional) To add an operator to the account, in the Operators section, click
Add Operator. For more information, see Add Operators to Managed Accounts. - Click Save.
On the My Account page, in the Details section, you can click Edit Account to make changes.
Delete a Managed Account
When you delete a managed account, any accounts, data, and services in or managed by the account are removed. All operator sessions will end. This action cannot be undone.
To delete a managed account, from Account Manager:
- Select the account you want to delete.
- Select Administration > My Account.
- In the Details section, click Delete Account.
The Delete Account dialog box opens.
- To confirm that you want to delete the account, in the text box, type DELETE in all capital letters.
- Click Delete.