Add a Managed Account

You can add managed accounts from Account Manager. You can create accounts in up to three tiers (for example, Tier 1 Service Provider > Tier 2 Service Provider > Subscriber) and assign them to account groups. For information on account groups, see Manage Account Groups.

To add a managed account, from Account Manager:

  1. In the upper, right corner, click .
    To add an account to a Service Provider account, clickbeside the account name and select Add Account.

  1. In the Account Name text box, type a name for the account.
  2. In the Account Type section, select Subscriber or Service Provider.
  3. In the Contact section, add the contact information for the customer or partner who manages the account.
  4. (Optional) Add the Mailing Address and Billing Address, if required.
  5. (Optional) In the Operators section, click Add Operator to add an operator to the account.
    For more information, see Add Operators to Managed Accounts.
  6. Click Save.
    On the My Account page, in the Details section, you can click Edit Account to make changes.

To delete a managed account, from Account Manager:

  1. Select the account you want to delete.
  2. On the Administration > My Account page, in the Details section, click Delete Account.

Screen shot of WatchGuard Cloud My Account Details page

  1. Click Delete.
    When you delete a managed account, all accounts and services managed by the account are removed. All active operator sessions are terminated.

Screen shot of WatchGuard Cloud Delete Account dialog box

See Also

AuthPoint User Allocation

Add Operators to Managed Accounts

Edit Account Details for a Managed Account