User Allocation

Users purchased by a Service Provider account are stored in your Inventory in WatchGuard Cloud. As a Service Provider, you can allocate users to your own account or any account you manage.

User allocation is how Service Providers provision an account with licensed users for a security service, such as AuthPoint.

Users purchased on a single license from WatchGuard do not have to be allocated to the same account.

If you have an active subscription license, you do not allocate users. You and your managed accounts can add any number of users. You can limit the maximum number of users for managed accounts.

You allocate users from the Inventory menu in WatchGuard Cloud. The Overview page in the Inventory shows you an overview of the users and devices in your inventory. On the Overview page, the AuthPoint Overview section shows this information:

  • Next License Expiration — Next AuthPoint license expiration date
  • Unallocated Users — Number of unallocated AuthPoint users in your inventory
  • Allocated Users — Number of AuthPoint users currently allocated to accounts
  • Total Users — Number of AuthPoint user licenses in your inventory (allocated and unallocated)
  • NFR License Users — Number of NFR AuthPoint user licenses in your inventory

Allocate Users to a Managed Account

To allocate users to a managed account:

  1. From Account Manager, select Overview.
  2. Select Inventory.
    The Summary page opens.
  1. From the Inventory menu, in the AuthPoint section, select Allocation.

Screen shot of WatchGuard Cloud, AuthPoint Allocation page

  1. From the drop-down menu select Subscribers or Service Providers, depending on the account type you want to allocate users to.
  2. Select the Name of the account you want to allocate users to.
  3. In the Number of Users text box, type the number of users to allocate to this account or update the existing number of allocated users.

Screen shot of WatchGuard Cloud, AuthPoint users

  1. In the Expiration Date text box, select or type the expiration date for all users allocated to this account. Format the date as YYYY-MM-DD.

    WatchGuard Cloud uses the expiration date to notify you when a license will expire.

  2. Click Save.

Allocate Users to Your Account

You allocate users to your own Subscriber account in the same way that you allocate users to a managed account.

To allocate users to your own account:

  1. From Account Manager, select My Account.
  2. Select Inventory.
  3. From the Inventory menu, in the AuthPoint section, select Allocation.

Screen shot of WatchGuard Cloud, My Account AuthPoint users

  1. In the Number of Users text box, type the number of users to allocate to your account or update the existing number of users.
  2. In the Expiration Date text box, select or type the expiration date for all users allocated to your account. Format the date as YYYY-MM-DD.

    WatchGuard Cloud uses the expiration date to notify you when a license will expire.

  3. Click Save.

See Also

Activate an AuthPoint License

Assign Trial Licenses

Extend the AuthPoint Trial for a Managed Account