Account information for a managed account, such as the account name and contact, is managed by parent accounts. Service Providers can edit the details for a managed customer account on the My Account page for that account.
To edit the details for a managed account:
- From the navigation menu, select Subscribers or Service Providers depending on the account type.
- In the row for the account you want to edit, click and select Manage Account.
The My Account page opens for the account.
- To edit the account name, in the Details section, click Edit Account.
- To make changes to the contact information for the account, in the Contact section, click Edit Contact.
You can also see the My Account page for a managed account in the Subscriber view. To do so, pivot to the Subscriber view for the managed account and select Administration > My Account to see the My Account page for the managed account.