You can remove a device from WatchGuard Cloud. This unregisters the device from your WatchGuard Cloud account and removes the stored data for the device from WatchGuard Cloud.
To remove a Firebox from WatchGuard Cloud:
- Log in to WatchGuard Cloud.
- Select Configure > Devices.
- Select the Firebox.
- In the Remove Device section, click Remove.
A confirmation dialog box opens.
- Click Remove.
The device is unregistered from your WatchGuard Cloud account.
Firebox Status For a Removed Device
When you remove a device from WatchGuard Cloud, WatchGuard Cloud remains enabled in the Firebox configuration. If you do not disable WatchGuard Cloud on the Firebox, the Firebox continues to attempt to connect. After you remove the Firebox from your WatchGuard Cloud account, the WatchGuard Cloud status on the Firebox changes to Not Connected immediately. After a few minutes, the WatchGuard Cloud status on the Firebox changes to Failed Registration.
Data Deletion For a Removed Device
When you remove a Firebox from your WatchGuard Cloud account, the device immediately disappears from the list of devices your account and you cannot see log and report data for the device. WatchGuard deletes log data associated with your device from WatchGuard Cloud servers within one day.
If you add the Firebox back to your WatchGuard Cloud account on the same day you removed it, and before WatchGuard deletes the data for that device, the previously stored log data and reports become visible again.
Data Retention License For a Removed Device
If the Firebox had a Data Retention license assigned to it, the Data Retention license becomes unassigned and is available to assign to another Firebox in your account. For more information, see Manage Data Retention Licenses.