Sophos UTM Integration with AuthPoint

Deployment Overview

This document describes how to set up multi-factor authentication (MFA) for your Sophos UTM Software Appliance with AuthPoint as an identity provider. Your Sophos UTM Software Appliance must already be configured and deployed before you set up MFA with AuthPoint.

Your Sophos UTM Software Appliance can be configured to support MFA in several modes. For this integration, we set up RADIUS with AuthPoint.

This integration was tested with 9.703-3 of Sophos UTM Software Appliance.

Sophos UTM Software Appliance Authentication Data Flow with AuthPoint

AuthPoint communicates with various cloud-based services and service providers with the radius protocol. This diagram shows the data flow of an MFA transaction for a Sophos UTM Software Appliance.

Before You Begin

Before you begin these procedures, make sure that:

  • You have installed and configured the AuthPoint Gateway (see About Gateways)
  • End-users can log in to the Sophos UTM Software Appliance
  • A token is assigned to a user in AuthPoint

Configure AuthPoint

Before AuthPoint can receive authentication requests from Sophos UTM Software Appliance, you must specify Sophos UTM as a RADIUS client resource in AuthPoint. You must also create a Zero Trust authentication policy for the Sophos RADIUS client resource and you must bind the Sophos RADIUS client resource to the AuthPoint Gateway.

Add a Radius Resource in AuthPoint

From the AuthPoint management UI:

  1. From the navigation menu, select Resources. Click Add Resource.
    The Add Resource page opens.

  1. From the Type drop-down list, select RADIUS Client.
    Additional fields appear.

  1. On the RADIUS page, in the Name text box, type a name for this resource.
  2. In the RADIUS client trusted IP or FQDN text box, type the IP address that your RADIUS client uses to send RADIUS packets to the AuthPoint Gateway. This must be a private IP address. For Sophos UTM, this is usually the internal IP address of your Sophos UTM.
  3. In the Shared Secret text box, type the shared secret key. This is the password that the RADIUS server (AuthPoint Gateway) and the RADIUS client (Sophos UTM) will use to communicate.
  4. Click Save.

Add a Group in AuthPoint

You must have at least one user group in AuthPoint to configure MFA. If you already have a group, you do not have to add another group.

To add a WatchGuard Cloud-hosted group to the WatchGuard Cloud Directory:

  1. Go to Configure > Directories and Domain Services.
  2. Click the WatchGuard Cloud Directory domain name. If you have not yet added the WatchGuard Cloud Directory, click Add Authentication Domain and select the WatchGuard Cloud Directory.
    The New Group page appears.

Screenshot that shows the Directories and Domain Services page.

  1. In the Groups tab, click Add Group.
  2. In the Group Name text box, type a descriptive name for the group.
  3. (Optional) In the Description text box, type a description of the group.

Screen shot of the Add Group page.

  1. Click Save.
    Your group is added to the WatchGuard Cloud Directory and to AuthPoint.

Add a Zero Trust Authentication Policy

Zero Trust policies specify which resources users can authenticate to and which authentication methods they can use.

You must have at least one Zero Trust authentication policy that includes the Sophos RADIUS client resource. If you already have Zero Trust authentication policies, you do not have to create a new authentication policy. You can add this resource to your existing authentication policies.

Users that do not have an authentication policy for a specific resource cannot authenticate to log in to that resource.

To configure a Zero Trust authentication policy:

  1. Go to Configure > Zero Trust. If you have a Service Provider account, you must select an account from Account Manager.
  2. Click Add Policy.
  3. Type a name for this policy.
  4. In the Target section, from the Content drop-down list, select which groups this policy applies to. You can make multiple selections to add multiple groups.
  5. In the Resources section, select the AuthPoint resources this policy applies to.
  6. In the Conditions section, select the conditions that apply to this policy. When you add a condition to an authentication policy, the policy applies only to user authentications that match the policy and the policy conditions. For example, if you add a time schedule to a policy, the policy only applies to user authentications that occur within that time schedule. Users who only have a policy that includes a time schedule do not get access to the resource when they authenticate outside of the allowed times (because they do not have a policy that applies, not because authentication is denied). For more information, go to About Zero Trust Conditions

    For RADIUS authentication, policies that have a Network Location do not apply because AuthPoint does not have the IP address of the user.

    1. (Optional) To create a new condition, click Add New Condition. After you create a new condition, you must still add the condition to the policy.
    2. From the Type drop-down list, select the type of condition to add to the policy.
    3. From the Name drop-down list, select which condition of the chosen type to add to the policy.
    4. To add more conditions, repeat Step 6.

      If you add conditions to a policy, we recommend that you create a second policy for the same groups and resources without the conditions. Assign a higher priority to the policy with the policy objects. For more information about priority, go to About Zero Trust Policy Precedence.

  7. In the Action section, select an option to specify whether to allow or deny authentications for the resources in this policy. In our example, we want to allow authentications.
    • Allow — Allow user groups in this policy access to the resources associated with this policy.
    • Deny — Deny authentications when users in the groups associated with this policy try to authenticate to the resources associated with this policy.
  8. If you allow access with this policy, select the check box for each authentication option users can select when they authenticate to resources in this policy with MFA.

    If you enable the push and OTP authentication methods for a policy, RADIUS client resources associated with that policy use push notifications to authenticate users.

    QR code authentication is not supported for RADIUS client resources.

    For RADIUS authentication, you append your OTP to the end of your password. Do not add a space. For example, password112233.

  9. Click Save.
    Your policy is created and added to the end of the policy list.
  10. Review the order of your policies and adjust as necessary. For more information about priority, go to About Zero Trust Policy Precedence.

Bind the RADIUS Resource to a Gateway

To use RADIUS authentication with AuthPoint, you must have the AuthPoint Gateway installed on your corporate network and you must assign your RADIUS resources to the Gateway in the AuthPoint web UI. The Gateway functions as a RADIUS server.

If you have not configured and installed the AuthPoint Gateway, see About Gateways.

  1. From the navigation menu, select Gateway.
  2. Select the Name of the Gateway.

  3. From the RADIUS section, in the Port text box, type the port number used to communicate with the Gateway. The default ports are 1812 and 1645.

    If you already have a RADIUS server installed that uses port 1812 or 1645, you must use a different port for the AuthPoint Gateway.

  4. From the Select a RADIUS Resource drop-down list, select your RADIUS client resource.
  5. Click Save.

Add Users to AuthPoint

Before you assign users to a group, you must add the users to AuthPoint. There are two ways to add AuthPoint user accounts:

  • Sync users from an external user database
  • Add WatchGuard Cloud-hosted AuthPoint users

Each user must be a member of a group. You must add at least one group before you can add users to AuthPoint.

To import users from Active Directory, Microsoft Entra ID, or an LDAP database, you must add an external identity in the AuthPoint management UI. External identities connect to user databases to get user account information and validate passwords.

  • To sync users from Active Directory or an LDAP database, you must add an LDAP external identity
  • To sync users from Microsoft Entra ID, you must add a Microsoft Entra ID external identity

When you sync users from an external user database, you can sync any number of users and they are all added to AuthPoint at one time. Users synced from an external user database use the password defined for their user account as their AuthPoint password.

To learn how to sync users, go to Sync Users from Active Directory or LDAP and Sync Users from Azure Active Directory.

You create WatchGuard Cloud-hosted users and groups from the WatchGuard Cloud Directory in WatchGuard Cloud. Directories and Domain Services is where you add shared authentication domains for WatchGuard Cloud devices and services, such as AuthPoint.

Users that you add to the WatchGuard Cloud Directory are automatically added to AuthPoint as well.

You add local AuthPoint users form Directories and Domain Services. You manage the users in AuthPoint on the Users page.

When you add WatchGuard Cloud-hosted AuthPoint users, you choose whether the user is an MFA user or a non-MFA user.

  • MFA users are user accounts that will use AuthPoint multi-factor authentication to authenticate. This is not related to the AuthPoint Multi-Factor Authentication license type.
  • Non-MFA users are users that will only ever authenticate with a password, such as a service account user. Non-MFA users do not consume an AuthPoint user license and cannot authenticate to resources that require MFA. They can only authenticate to protected resources if the non-MFA user account has a password only authentication policy for that resource.

After you add a user, you can edit the user account if you need to change their account type. When you change a user account from MFA to non-MFA, AuthPoint deletes the tokens and password vault (if applicable) that belong to the user. This action cannot be undone.

Unlike users synced from an external user database, WatchGuard Cloud-hosted AuthPoint users define and manage their own AuthPoint password. When you add a WatchGuard Cloud-hosted user account, the user receives an email that prompts them to set their password.

To learn how to add WatchGuard Cloud-hosted AuthPoint user accounts to the WatchGuard Cloud Directory, go to Add Local Users to an Authentication Domain.

Configure Sophos UTM Software Appliance

Complete the steps in this section to configure your Sophos UTM Software Appliance.

Add a RADIUS Authentication Server

To use RADIUS authentication with Sophos UTM Software Appliance, you must create a RADIUS server (AuthPoint Gateway) in the RADIUS Authentication configuration.

  1. Log in to the Sophos UTM Software Appliance web UI.
  2. Select Definitions & Users > Network Definitions.

Screenshot of Sophos UTM, picture1

  1. Click New Network Definition.
  2. In the Name text box, type a name for the RADIUS server.
  3. From the Type drop-down list, select Host.
  4. In the IPv4 address text box, type the IP address of the RADIUS server (AuthPoint Gateway).

Screenshot of Sophos UTM, picture2

  1. Click Save to add the new network definition.
  2. Select Definitions & Users > Authentication Services > Servers.

Screenshot of Sophos UTM, picture3

  1. Click New Authentication Server.
  2. From the Backend drop-down list, select RADIUS.
  3. For Server, click the folder icon and select the predefined RADIUS server.

Screenshot of Sophos UTM, picture4

  1. In the Networks (CTRL + Z) section, click ×.
  2. In the Port text box, type the port for the RADIUS server (AuthPoint Gateway) to use to communicate with the RADIUS client (Sophos). The default ports are 1812 and 1645.
  3. In the RADIUS Shared Secret text box, type the shared secret.
  4. Click Advanced.
  5. In the Authentication timeout text box, type 60.

Screenshot of Sophos UTM, picture5

  1. Click Save to save settings.

Screenshot of Sophos UTM, picture6

Configure Authentication Services

  1. Select Definitions & Users > Authentication Services.
  2. Select the Global Settings tab.
  3. Select the Create users automatically check box.
  4. Click Apply.

Screenshot of Sophos UTM, picture7

  1. Select Management > User Portal.
  2. Select the Global tab.
  3. Enable the End-User Portal toggle.
  4. Choose your Allowed Networks for SSL VPN client users.
  5. Select the Allow all users check box.
  6. Click Apply.

Screenshot of Sophos UTM, picture8

Configure Remote Access SSL Settings

  1. Select Remote Access > SSL.
  2. Select the Profiles tab.
  3. Click New Remote Access Profile to add a new remote access profile for SSL VPN client users.
  4. In the Profile name text box, type a name.
  5. For Users and Groups, select Radius Users.
  6. For Local Networks, select Internal (Network).

Screenshot of Sophos UTM, picture9

  1. Click Save.
  2. Select the Settings tab.
  3. Configure Server Settings and Virtual IP Pool settings (use the default settings).

Screenshot of Sophos UTM, picture10

  1. Select the Advanced tab.
  2. Configure SSL Advanced Settings (use the default settings).

Screenshot of Sophos UTM, picture11

Test the Integration

To test the integration of AuthPoint and Sophos UTM, you can authenticate with a mobile token on your mobile device. For RADIUS resources, you can choose one-time password (OTP) or push. In this example, we show the push authentication method (users receive a push notification in the mobile app that they must approve to authenticate).

If you want to use the OTP authentication method, the authentication policy for your AuthPoint resource must not allow the push authentication option. If you enable the push and OTP authentication methods for a policy, RADIUS resources associated with the policy use push notifications to authenticate users.

Before we use the Sophos SSL VPN client application program to set up the SSL VPN connection, we need to download the SSL VPN client software from the User Portal.

  1. Log in to the Sophos UTM Software Appliance User Portal at https://<IP address of Sophos UTM Software Appliance>:443.

Screenshot of Sophos, picture12

  1. In the Username text box, type your AuthPoint user name.
  2. In the Password text box, type your AuthPoint password.
  3. Click Login.
  4. Approve the authentication request that is sent to your mobile device.
    You are logged in to the User Portal.
  5. Select Remote Access.
  6. Click Download to download the SSL VPN package (in this example, we download the complete installation package that includes the client software, keys, and automatic configuration).
    • If you have not installed the SSL VPN client application, you should download a complete installation package that includes the client software, keys, and automatic configuration.
    • If you have installed the SSL VPN client application already, you should download the installation file that updates all keys and the configuration on your system.

Screenshot of Sophos, picture13

  1. Click Log out after you download the file.
  2. Install the downloaded SSL VPN client application on your computer.
  3. Run your Sophos SSLVPN client, right-click the Sophos SSL VPN application in the taskbar and click Connect.

Screenshot of Sophos UTM, SSLVPNClient

  1. In the Username text box, type your AuthPoint user name.
  2. In the Password text box, type your AuthPoint password.
  3. Click OK.
  4. Approve the authentication request that is sent to your mobile device.
    You are connected successfully.