This document describes how to set up multi-factor authentication (MFA) for Parallels RAS with AuthPoint as an identity provider. Parallels RAS must already be configured and deployed before you set up MFA with AuthPoint.
Parallels RAS can be configured to support MFA in several modes. For this integration, we set up RADIUS with AuthPoint. This integration was tested with Parallels RAS v17.0.
Parallels RAS Authentication Data Flow with AuthPoint
AuthPoint communicates with various cloud-based services and service providers with the RADIUS protocol. This diagram shows the data flow of an MFA transaction for Parallels RAS.
Before You Begin
Before you begin these procedures, make sure that:
- End users can log in to Parallels RAS.
- An AuthPoint user has an assigned token.
- You have installed and configured the AuthPoint Gateway (see About Gateways).
Configure Parallels RAS
To configure Parallels RAS and test the connection:
- Log in to Parallels Remote Application Server Console with an administrative account.
- From the navigation menu, select Connection.
- Select the Second level authentication tab.
- From the Provider drop-down list, select RADIUS.
- Click Settings.
The RADIUS Properties dialog box appears.
- Select the Connection tab.
- In the Type Name text box, enter an easy-to-recognize name.
- In the Server text box, input your AuthPoint Gateway IP address.
- In the Secret Key text box, enter the key you set in AuthPoint.
- In the Password Encoding drop-down list, select PAP.
- To avoid a prompt to enter the password twice, select the Forward the first password to Windows authentication provider check box.
- To validate the connection, click the Check connection button.
If the connection is configured correctly, in the confirmation message, click OK.
- Click Apply in the lower, right corner.
Before AuthPoint can receive authentication requests from Parallels RAS, you must:
- Specify Parallels RAS as a RADIUS client resource in AuthPoint.
- Add an authentication policy for the Parallels RAS RADIUS client resource or add the Parallels RAS RADIUS client resource to an existing authentication policy.
- Bind the Parallels RAS RADIUS client resource to the AuthPoint Gateway.
Specify Parallels RAS as a RADIUS Client Resource
From the AuthPoint management UI:
- From the navigation menu, select Resources.
- From the Choose a Resource Type drop-down list, select RADIUS Client. Click Add Resource.
- On the RADIUS page, in the Name text box, type a name for this resource.
- In the RADIUS client trusted IP or FQDN text box, type the IP address for Parallels RAS.
- In the Shared Secret text box, type the shared secret for Parallels RAS.
- Click Save.
Add a Group in AuthPoint
You must have at least one user group in AuthPoint to configure MFA. If you already have a group, you do not have to add another group.
To add a group to AuthPoint:
- From the navigation menu, select Groups.
- Click Add Group.
The New Group page appears.
- In the Name text box, type a descriptive name for the group.
- (Optional) In the Description text box, type a description of the group.
- Click Save.
Your group is listed on the Groups page.
Add an Authentication Policy to AuthPoint
Authentication policies specify which resources users can authenticate to and which authentication methods they can use (Push, QR code, and OTP).
You must have at least one authentication policy in AuthPoint that includes the Parallels RAS RADIUS client resource. If you already have authentication policies, you do not have to create a new authentication policy. You can add this resource to your existing authentication policies.
Users that do not have an authentication policy for a specific resource cannot authenticate to log in to that resource.
To configure an authentication policy:
- From the navigation menu, select Authentication Policies.
- Click Add Policy.
- Type a name for this policy.
- From the Select the authentication options drop-down list, select Authentication options and select which authentication options users can choose from when they authenticate.
If you enable the push and OTP authentication methods for a policy, RADIUS resources associated with that policy will use push notifications to authenticate users.
QR code authentication is not supported for RADIUS resources.
- Select which groups this policy applies to. You can select more than one group. To configure this policy to apply to all groups, select All Groups.
- Select the resource that you created in the previous section. If you want this policy to apply to additional resources, select each resource this policy applies to. To configure this policy to apply to all resources, select All Resources.
(Optional) If you have configured policy objects such as a Network Location, select which policy objects apply to this policy. When you add a policy object to a policy, the policy only applies to user authentications that match the conditions of the policy objects. For example, if you add a Network Location to a policy, the policy only applies to user authentications that come from that Network Location. Users who only have a policy that includes a Network Location do not get access to the resource when they authenticate outside of that Network Location (because they do not have a policy that applies, not because authentication is denied).
For RADIUS authentication, policies that have a Network Location do not apply because AuthPoint does not have the IP address of the user.
If you configure policy objects, we recommend that you create a second policy for the same groups and resources without the policy objects. The policy with the policy objects should have a higher priority.
- Click Save.
Your policy is created and added to the end of the policy list.
When you create a new policy, we recommend that you review the order of your policies. AuthPoint always adds new policies to the end of the policy list.
Bind the RADIUS Resource to a Gateway
To use RADIUS authentication with AuthPoint, you must have the AuthPoint Gateway installed on your corporate network and you must assign your RADIUS resources to the Gateway in the AuthPoint management UI. The Gateway functions as a RADIUS server. For more information, see About Gateways.
To bind the RADIUS resource to a Gateway:
- From the navigation menu, select Gateway.
- Select the Name of the Gateway.
- In the RADIUS section, in the Port text box, type the port number used to communicate with the Gateway. The default ports are 1812 and 1645.
- In the Select a RADIUS resource drop-down list, select your RADIUS client resource.
- Click Save.
Add Users to AuthPoint
Before you assign users to a group, you must add the users to AuthPoint. There are two ways to add AuthPoint user accounts:
- Sync users from an external user database
- Add local AuthPoint users
Each user must be a member of a group. You must add at least one group before you can add users to AuthPoint.
To import users from Active Directory, Azure Active Directory, or an LDAP database, you must add an external identity in the AuthPoint management UI. External identities connect to user databases to get user account information and validate passwords.
- To sync users from Active Directory or an LDAP database, you must add an LDAP external identity
- To sync users from Azure Active Directory, you must add an Azure AD external identity
When you sync users from an external user database, you can sync any number of users and they are all added to AuthPoint at one time. Users synced from an external user database use the password defined for their user account as their AuthPoint password.
You can create local AuthPoint users on the Users page in the AuthPoint management UI. Because you can create only one user at a time, you most commonly do this when you want to create test users or to add only a small number of users.
Unlike users synced from an external user database, local AuthPoint users define and manage their own AuthPoint password. When you add a local user account, the user receives an email that prompts them to set their password.
To learn how to add local AuthPoint user accounts, see Add Local AuthPoint Users.
Test the Integration
To test AuthPoint MFA with Parallels RAS, you can authenticate with a mobile token on your mobile device. For RADIUS resources, you can choose one-time password (OTP) or push.
In this example, we show the push authentication method. Users receive a push notification in the mobile app that they must approve to authenticate.
To test the integration:
- Open your Parallels RAS client.
- Type your Username and Password.
- Click OK.
- Approve the authentication request that is sent to your mobile device.
The Parallels RAS window appears.