Contents

Data Retention License Allocation

A Data Retention license extends the length of time that WatchGuard Cloud stores Firebox data. Data Retention licenses activated by a Service Provider appear in the Service Provider Inventory in WatchGuard Cloud. As a Service Provider, you allocate Data Retention licenses to your own account or any account you manage. After you allocate a Data Retention license, to a Subscriber account, the Data Retention license appears on the License Details page in the Subscriber account. From the Subscriber account, you can assign the Data Retention license to a Firebox.

See Data Retention License Inventory

You manage Data Retention licenses from the Inventory page in your WatchGuard Cloud Service Provider account.

To see activated Data Retention licenses:

  1. Log in to your WatchGuard Cloud Service Provider account.
  2. From the navigation menu, select Inventory.
    The Inventory Overview page for your Service Provider  Inventory appears.
  3. In the Firebox section, click Data Retention Licenses.
    A list of all Data Retention License appears.
  4. To filter the list, from the drop-down list, select one of these options:
    • All Licenses (default)
    • Allocated Licenses
    • Unallocated Licenses
  5. To search for a license, type text in the search box.

The Overview page shows you an overview of the users, devices, and licenses in inventory for the selected folder or account.

For each license, the Inventory page shows this information:

  • Name — License name, assigned when the license was activated
  • Days — Number of days of data retention
  • License Key — License number
  • Expiration Date — Date the license expires
  • Allocated To — Account the license is allocated to, or Unallocated
  • Model Compatibility — Firebox models you can assign the license to

Allocate a Data Retention License to An Account

Before you can add a Data Retention license to a Firebox, you must allocate it to the account you allocated the Firebox to.

To allocate a Data Retention license to an account:

  1. Log in to your WatchGuard Cloud Service Provider account.
  2. From the navigation menu, select Inventory.
    The Overview page for your Service Provider Inventory opens.
  3. In the Firebox section, click Data Retention Licenses.
    A list of Data Retention licenses appears.

Screen shot of the Data Retention Licenses inventory page

  1. To edit the allocation details for a license, click the license Name.
    The license details and allocation details appear.

Screen shot of the license details for a Data Retention license

  1. From the Allocated to drop-down list, select the account to allocate this license to. This can be your own account or any managed account.
  2. Click Save.
    The license is allocated to the selected account.

After you allocate a license to a Subscriber account, you can assign the license to a Firebox in that account. For more information, see Manage Data Retention Licenses.

Change License Allocation Details

When you edit the allocation for an allocated Data Retention license, you can perform these actions:

Deallocate the license

This action removes the license from the account. If the license was assigned to a Firebox, this action also unassigns the license.

To deallocate a license, on the License Details page, click Deallocate License.

Allocate the license to a different account

This action deallocates the license from the original account, and allocates it to an account you specify.

See Also

Activate a Data Retention License

Firebox Allocation

Give Us Feedback  ●   Get Support  ●   All Product Documentation  ●   Technical Search