FireCloud Integration with Duo and AuthPoint

This document describes how to set up multi-factor authentication (MFA) for FireCloud with Duo and AuthPoint.

Duo Single Sign-On is a cloud-hosted Single Sign-On solution. In this integration, Duo provides MFA for FireCloud, and AuthPoint is the identity provider (IdP) that hosts your users. With this setup, AuthPoint provides the primary authentication to validate the user name and password, and Duo completes the secondary authentication with MFA.

Contents

WatchGuard FireCloud Authentication Data Flow with Duo and AuthPoint

Duo communicates with various cloud-based services and service providers using the SAML protocol. This diagram shows the data flow of an MFA transaction for FireCloud.

The screenshot of workflow topology

Before You Begin

Before you begin these procedures, make sure that:

Configure Duo

To configure Duo, complete these steps:

  1. Configure AuthPoint as an Identity Provider in Duo.
  2. Configure FireCloud as a Service Provider in Duo.

Configure AuthPoint as an Identity Provider in Duo

To configure AuthPoint as an identity provider in Duo, you must:

  1. Download the metadata file from the AuthPoint management UI.
  2. Configure AuthPoint as an identity provider in Duo.

To download the metadata file from the AuthPoint management UI:

  1. Log in to WatchGuard Cloud.
  2. From the navigation menu, select Configure > AuthPoint. If you have a Service Provider account, you must select an account from the Account Manager.
  3. Select Resources.
    The Resources page opens.

    4. Screenshot of the AuthPoint Resources page.

  4. Click Certificate.
    The Certificates page opens.

    5. Screenshot that shows the options to download the metadata and certificate on the AuthPoint Certificates page.

  5. Next to the AuthPoint certificate you want to associate with your resource, click , then select Download Metadata and Download Certificate. We recommend that you select the certificate with the latest expiration date.
  6. Open the metadata file and copy the entityID, SingleLogoutService Location, and SingleSignOnService Location values. You need this information when you configure AuthPoint as an identity provider in Duo.

To configure AuthPoint as an identity provider in Duo:

  1. Log in to the Duo Admin Panel.
  2. From the navigation menu, select Applications > SSO Settings.
    The Add Authentication Source page opens.

    3. Screenshot of the Add Authentication Source page in Duo.

  3. Click Add SAML Identity Provider.
    The SAML Identity Provider Configuration page opens.

    4. Screenshot of the SAML Identity Provider Configuration page in Duo.

  4. From the 1. Configure the SAML Identity Provider section, copy the Entity ID and Assertion Consumer Service URL values. You need this information when you configure AuthPoint.
  5. Scroll down to the 3. Configure Duo Single Sign-On section.
  6. In the Display Name text box, type a descriptive name to identify AuthPoint.
  7. In the Entity ID text box, type or paste the entityID value you copied from the AuthPoint metadata file in the previous section.
  8. In the Single Sign-On URL text box, type or paste the SingleSignOnService Location value you copied from the AuthPoint metadata file in the previous section.
  9. In the Single Logout URL text box, type or paste the SingleLogoutService Location value you copied from the AuthPoint metadata file in the previous section.
  10. To upload the certificate from the identity provider (AuthPoint), click Choose File and upload the AuthPoint certificate you downloaded in the previous section.

    11. Screenshot of the Duo SSO settings for AuthPoint.

  11. Keep the default values for other settings.
  12. Click Save.
  13. Click Yes, enable this source.

Configure FireCloud as a Service Provider in Duo

To create a SAML application in Duo:

  1. Log in to the Duo Admin Panel.
  2. From the navigation menu, select Applications > Protect an Application.
    The Protect an Application page opens.

    3. Screenshot of the Protect an Application page in Duo.

  3. In the Application list, next to Generic SAML Service Provider, click Protect.
    The Generic SAML Service Provider - Single Sign-On page opens.

    4. Screenshot of Duo, Generic SAML Service Provider page

  4. From the Metadata section, copy the Entity ID and Single Sign-On URL value. You need this information when you configure FireCloud.
  5. From the Downloads section, click Download certificate to download the certificate. You need this certificate when you configure FireCloud.
  6. Scroll down to the Service Provider section.
  7. From the Metadata Discovery drop-down list, select None (manual input).
  8. In the Entity ID text box, type any value. Note this value. You must use this same value when you configure FireCloud.
  9. In the Assertion Consumer Service (ACS) URL text box, type https://authsvc.firecloud.your WatchGuard Cloud region.cloud.watchguard.com/v1/acs.

    To find your account region, log in to WatchGuard Cloud and go to Administration > My Account. Your region is listed under the Data Zone heading. To get the associated region code, refer to WatchGuard Cloud URLs and Network Access Requirements.

    10. Screenshot of the SSO Service Provider configuration in Duo.

  10. Scroll down to the SAML Response section.
  11. From the Create attributes section, in the Name text box type groups.
  12. In the Value text box type User groups.

    13. Screenshot of the Duo SAML Attributes.

  13. Keep the default values for all other settings.
  14. Scroll down to the bottom of the page, and click Save.

Configure FireCloud

  1. Log in to WatchGuard Cloud with your WatchGuard Cloud operator account credentials. If you log in with a Service Provider account, you must select a Subscriber account from the Account Manager.
  2. From the navigation menu, select Configure > FireCloud.
  3. Click Set Up FireCloud.
  4. Select Connect to Your Identity Provider.

    5. Screenshot of FireCloud, configure SAML Identity provider

  5. In the SAML Service Provider Entity ID text box, type the Entity ID value that you defined in the previous section.
  6. In the Identity Provider ID text box, type or paste the Entity ID value you copied from the previous section.
  7. In the Single Sign-On URL text box, type or paste the Single Sign-On URL value you copied from the previous section.
  8. In the IDP Certificate text box, click the upload icon and upload the certificate you downloaded in the previous section.

    9. Screenshot of FireCloud, FireCloud Authentication config

  9. Click Save.
  10. Click Done.
  11. From the FireCloud navigation menu, select Client Download > Download Installer.

    12. Screenshot of FireCloud, firecloud client download

  12. Run the client installer on your Windows client.
  13. Click Install. The installation of the WatchGuard Agent can take several minutes.
  14. When the installation is complete, click Finish.
  15. After the WatchGuard Agent is installed, the agent automatically downloads and installs the Connection Manager. When this is finished, the Connection Manager opens and you are prompted to enter your credentials to connect to FireCloud. We will test the login process later, after we configure AuthPoint.

    Caution: You cannot install the WatchGuard Connection Manager on computers that have Panda endpoint security products installed. The WatchGuard Connection Manager is only compatible with WatchGuard Endpoint Security products.

Configure AuthPoint

To configure AuthPoint, complete these steps:

  1. Add a SAML Resource in AuthPoint.
  2. Add a Group in AuthPoint.
  3. Add an Authentication Policy to AuthPoint.
  4. Add Users to AuthPoint

Add a SAML Resource in AuthPoint

From the AuthPoint management UI:

  1. From the navigation menu, select Resources. Click Add Resource.
    The Add Resource page opens.

  1. From the Type drop-down list, select SAML.
    Additional fields appear.

  1. On the SAML page, in the Name text box, type a name for this resource.
  2. From the Application Type drop-down list, select Others.
  3. In the Service Provider Entity ID text box, type or paste the entityID value you copied in the previous section.
  4. In the Assertion Consumer Service text box, type or paste the AssertionConsumerService Location value you copied in the previous section.
  5. From the User ID Sent On Redirection To Service Provider drop-down list, select Email.
  6. From the Signature Method drop-down list, select SHA-256.

    7. Screenshot of WGC, add SAML resource

  7. From the AuthPoint Certificate drop-down list, select the certificate to associate with your resource. This must be the same certificate that you downloaded the metadata for in the previous section.
  8. From the Custom Attributes section, click Add Attribute.
  9. In the Attribute Name text box, type Email.
  10. From the Get Value From drop-down list, select User email.

    11. Screenshot of WGC, SAML resource attribute

  11. Click Save.

Add a Group in AuthPoint

You must have at least one group in AuthPoint. If you already have a group, you do not have to add another group.

To add a WatchGuard Cloud-hosted group to the WatchGuard Cloud Directory:

  1. Go to Configure > Directories and Domain Services.
  2. Click the WatchGuard Cloud Directory domain name. If you have not yet added the WatchGuard Cloud Directory, click Add Authentication Domain and select the WatchGuard Cloud Directory.
    The New Group page appears.

Screenshot that shows the Directories and Domain Services page.

  1. In the Groups tab, click Add Group.
  2. In the Group Name text box, type a descriptive name for the group.
  3. (Optional) In the Description text box, type a description of the group.

Screen shot of the Add Group page.

  1. Click Save.
    Your group is added to the WatchGuard Cloud Directory and to AuthPoint.

Add an Authentication Policy to AuthPoint

Authentication policies specify which resources users can authenticate to.

You must have at least one authentication policy in AuthPoint that includes the WatchGuard resource. If you already have authentication policies, you do not have to create a new authentication policy. You can add this resource to your existing authentication policies.

Users that do not have an authentication policy for a specific resource cannot authenticate to log in to that resource.

To configure an authentication policy:

  1. From the navigation menu, select Authentication Policies.
  2. Click Add Policy.
    The Add Policy page opens.
  3. In the Name text box, type a name for this policy.
  4. From the Select the Authentication Options drop-down list, select Authentication Options, then select the Password check box. Do not select other MFA options.
  5. In the Groups option, select which groups this policy applies to. You can select more than one group. To configure this policy to apply to all groups, select All Groups.
  6. In the Resources option, select the resource that you created in the Add a SAML Resource in AuthPoint section. If you want this policy to apply to additional resources, select each resource this policy applies to. To configure this policy to apply to all resources, select All Resources.
  7. (Optional) If you have configured policy objects such as Network Location, select which policy objects apply to this policy. When you add a policy object to a policy, the policy only applies to user authentications that match the conditions of the policy objects. For example, if you add a Network Location to a policy, the policy only applies to user authentications that come from that Network Location. Users who only have a policy that includes a Network Location do not get access to the resource when they authenticate outside of that Network Location (because they do not have a policy that applies, not because authentication is denied).

    8. Screenshot of WGC, Add AuthPoint Policy

  8. Click Save.
    Your policy is created and added to the end of the policy list.

When you create a new policy, we recommend that you review the order of your policies. AuthPoint always adds new policies to the end of the policy list.

Add Users to AuthPoint

Before you assign users to a group, you must add the users to AuthPoint. There are two ways to add AuthPoint user accounts:

  • Sync users from an external user database
  • Add WatchGuard Cloud-hosted AuthPoint users

Each user must be a member of a group. You must add at least one group before you can add users to AuthPoint.

To import users from Active Directory, Microsoft Entra ID, or an LDAP database, you must add an external identity in the AuthPoint management UI. External identities connect to user databases to get user account information and validate passwords.

  • To sync users from Active Directory or an LDAP database, you must add an LDAP external identity
  • To sync users from Microsoft Entra ID, you must add a Microsoft Entra ID external identity

When you sync users from an external user database, you can sync any number of users and they are all added to AuthPoint at one time. Users synced from an external user database use the password defined for their user account as their AuthPoint password.

To learn how to sync users, go to Sync Users from Active Directory or LDAP and Sync Users from Azure Active Directory.

You create WatchGuard Cloud-hosted users and groups from the WatchGuard Cloud Directory in WatchGuard Cloud. Directories and Domain Services is where you add shared authentication domains for WatchGuard Cloud devices and services, such as AuthPoint.

Users that you add to the WatchGuard Cloud Directory are automatically added to AuthPoint as well.

You add local AuthPoint users form Directories and Domain Services. You manage the users in AuthPoint on the Users page.

When you add WatchGuard Cloud-hosted AuthPoint users, you choose whether the user is an MFA user or a non-MFA user.

  • MFA users are user accounts that will use AuthPoint multi-factor authentication to authenticate. This is not related to the AuthPoint Multi-Factor Authentication license type.
  • Non-MFA users are users that will only ever authenticate with a password, such as a service account user. Non-MFA users do not consume an AuthPoint user license and cannot authenticate to resources that require MFA. They can only authenticate to protected resources if the non-MFA user account has a password only authentication policy for that resource.

After you add a user, you can edit the user account if you need to change their account type. When you change a user account from MFA to non-MFA, AuthPoint deletes the tokens and password vault (if applicable) that belong to the user. This action cannot be undone.

Unlike users synced from an external user database, WatchGuard Cloud-hosted AuthPoint users define and manage their own AuthPoint password. When you add a WatchGuard Cloud-hosted user account, the user receives an email that prompts them to set their password.

To learn how to add WatchGuard Cloud-hosted AuthPoint user accounts to the WatchGuard Cloud Directory, go to Add Local Users to an Authentication Domain.

Test the Integration

To test Duo MFA with your WatchGuard FireCloud, you can select any method (push, passkey, or phone call). In this example, we show the push authentication method (users receive a push notification in the Duo mobile app that they must approve to authenticate).

If you have not created a user in Duo, Duo automatically creates the user when you log in to FireCloud with SSO.

  1. Open your WatchGuard Connection Manager client.
    The AuthPoint authentication page opens.
  2. Type your email address or AuthPoint user name, then click Next.

    3. Screenshot of WatchGuard Connection Manager, Test Integration 1

  3. In the Password text box, type your user password then click Finish.
    The Duo authentication page opens.

    4. Screenshot of WatchGuard Connection Manager, Test Integration 2

  4. Open your Duo mobile app, then click Verify.
    Successfully connected to FireCloud.