Statuspage Integration with AuthPoint

Deployment Overview

This document describes how to set up multi-factor authentication (MFA) for Statuspage admin portal with AuthPoint, and configure your Statuspage to integrate with AuthPoint SAML.

Statuspage must already be configured and deployed before you set up MFA with AuthPoint. Statuspage can be configured to support MFA in several modes. For this integration, we set up SAML with AuthPoint.

Statuspage Authentication Data Flow with AuthPoint

AuthPoint communicates with various cloud-based services and service providers with the SAML protocol. This diagram shows the data flow of an MFA transaction for a Statuspage.

Before You Begin

Before you begin these procedures, make sure that:

Configure Statuspage

To start, you must download the metadata file from the Certificate Management page in the AuthPoint management UI. After you have those files, you can configure Statuspage.

  1. Log in to WatchGuard Cloud.
  2. From the navigation menu, select Configure > AuthPoint. If you have a Service Provider account, you must select an account from Account Manager.
  3. Select Resources.
  4. Click Certificate.

  1. Next to the AuthPoint certificate you will associate with your resource, click and select Download Metadata and Download Certificate. We recommend that you choose the AuthPoint certificate with the latest expiration date.

    The AuthPoint metadata provides your resource, in this case Statuspage, with information necessary to identify AuthPoint as a trusted identity provider.

  1. Log in to the Statuspage admin portal as an administrator.
  2. Select Your profile and settings > User management.

  1. Select the Single sign-on tab.

  1. Copy the ACS URL / Consumer URL and EntityID / Audience URI values. You need these values to create the Statuspage resource in AuthPoint.

Screenshot of statuspage saml config

  1. Open the AuthPoint metadata file you downloaded and find the SingleSignOnService Location value.
  2. Open the AuthPoint certificate file you downloaded and find the certificate values.
  3. In the SSO Target URL text box, paste the SingleSignOnService Location value from the AuthPoint metadata file.
  4. In the Certificate text box, paste the certificate value from the AuthPoint certificate file. The certificate value must include -----BEGIN CERTIFICATE----- and -----END CERTIFICATE-----.

  1. Click Save SSO configuration.
    You are prompted for confirmation before you save the configuration.

Configure AuthPoint

Before AuthPoint can receive authentication requests from Statuspage, you must specify the Statuspage client as a SAML resource in AuthPoint. You must also assign an access policy for the Statuspage resource to the user group(s) that must authenticate to log in.

Add a Statuspage Resource in AuthPoint

From the AuthPoint management UI:

  1. From the navigation menu, select Resources.
  2. From the Choose a Resource Type drop-down list, select SAML. Click Add Resource.

  1. In the Name text box, type name of this resource.
  2. From the Application Type drop-down list, select Statuspage.
  3. In the Service Provider Entity ID text box, type the EntityID / Audience URI value from the Single Sign-on page in Statuspage.
  4. In the Assertion Consumer Service text box, type the ACS URL / Consumer URL value from the Single Sign-on page in Statuspage.
  5. From the User ID sent on redirection to service provider drop-down selection list, select Email.
  6. From the Signature Method drop-down list, select SHA-256.
  7. From the AuthPoint Certificate drop-down selection list, select the certificate to associate with your resource. This must be the same certificate that you downloaded the metadata for in the previous section.
  8. Click Save.

    The Statuspage admin portal must use identity provider initiated SSO the first time you authenticate and log in. After you successfully authenticate and log in, Statuspage enables service provider initiated SSO for the admin portal.

    To use MFA with Statuspage, you must add an IdP portal resource. For detailed steps, see Configure the IdP Portal.

Add an Access Policy to AuthPoint

You must have at least one user group in AuthPoint for authentication with Statuspage, and you must assign an access policy for the Statuspage resource to that group. If you already have a group, you do not have to add another group.

In the AuthPoint management UI:

  1. From the navigation menu, select Groups.
  2. To add a new group, click Add Group. If you already have a group that you want to use, select the group to edit it.

  1. In the Name text box, type a descriptive name for the group.
  2. (Optional) In the Description text box, type a description of the group.

  1. In the Access Policy section, click Add Policy.

  1. In the Add Policy dialog box, from the Resource drop-down list, select the resource you want to add an access policy for.
  2. (Optional) To require that users type their password before they authenticate for this resource, enable the Require Password Authentication toggle.
  3. Select the authentication options that users in this group can select from when they authenticate.

    For SAML resources, if you select more than one authentication option, users must select one of the available options when they authenticate. For example, if you select OTP and Push, users can choose to type their OTP or approve a push to authenticate. You cannot require that they do both.

  1. Click Add.

  1. (Optional) Add one or more safe locations to your group. For more information about safe locations and detailed instructions to add them, see About Safe Locations.
  2. Click Save.

Add Users to AuthPoint

Before you assign users to a group, you must add the users to AuthPoint. There are two ways to add AuthPoint user accounts:

  • Sync users from an external user database
  • Add local AuthPoint users

Each user must be a member of a group. You must add at least one group before you can add users to AuthPoint.

Test the Integration

To test the integration of AuthPoint and your configuration of Statuspage admin portal, you can authenticate with a mobile token on your mobile device. You can choose any method (one-time password, QR code, or push).

In this example, we show the push authentication method (users receive a push notification in the mobile app that they must approve to authenticate).

  1. In a web browser, go to the Statuspage admin portal login URL (

  1. Type your email address. Click Continue.
    You are redirected to the AuthPoint authentication page.
  2. Type your email address or AuthPoint user name. Click Next.
  3. If required, in the Password text box, type your password.
  4. For the authentication method, select Send Push.
  5. Approve the authentication request that is sent to your mobile device.
    You are logged in to Statuspage admin portal successfully.