This document describes how to set up multi-factor authentication (MFA) for Skytap with AuthPoint as an identity provider. Skytap must already be configured and deployed before you set up MFA with AuthPoint.
Skytap can be configured to support MFA in several modes. For this integration, we set up SAML with AuthPoint.
Skytap Authentication Data Flow with AuthPoint
AuthPoint communicates with various cloud-based services and service providers with the SAML protocol. This diagram shows the data flow of an MFA transaction for Skytap.
Before You Begin
Before you begin these procedures, make sure that:
- End-users can log in to Skytap
- A token is assigned to a user in AuthPoint
- You have an AuthPoint identity provider (IdP) certificate (see Certificate Management)
Skytap support handles all SAML configurations. To configure AuthPoint MFA for Skytap, you must contact Skytap support and provide them with information from the AuthPointmetadata file.
To start, you must download the metadata file from the Certificate Management page in the AuthPoint management UI.
- Log in to WatchGuard Cloud.
- From the navigation menu, select Configure > AuthPoint. If you have a Service Provider account, you must first pivot to your Subscriber view.
- Select Resources.
- Click Certificate.
- Next to AuthPoint certificate you will associate with your resource, click and select Download Metadata. We recommend that you choose the certificate with the latest expiration date.
The AuthPoint metadata provides your resource, in this case Skytap, with information necessary to identify AuthPoint as a trusted identity provider.
- Contact Skytap support and request an SSO integration configuration. Skytap support will send you files.
- SkytapSSO-PartnerConfiguration.docx — Use this document to provide Skytap support with the information necessary for them to configure MFA
- SkytapSSOTechnicalInformation.docx — This document has the values that you use to configure a SAML resource in AuthPoint
- Open the AuthPoint metadata file you downloaded and find the entityID, SingleLogoutService Location, X509Certificate values.
- Use the information from the AuthPoint metadata file to fill out the SkytapSSO-PartnerConfiguration document.
- For Custom login path, type your Skytap organizational URL.
- For Entity ID, paste the entityID value from the AuthPoint metadata file.
- For Logout Redirect URL, paste the SingleLogoutService Location value from the AuthPoint metadata file.
- (Optional) For Error Redirect URL, paste the SingleLogoutService Location value from the AuthPoint metadata file.
- For Signing Certificate, paste the X509Certificate value from the AuthPoint metadata file.
- For IdP metadata, attach the AuthPoint metadata file or copy and paste the metadata URL.
You can get the metadata URL from the Certificate Management page in AuthPoint. Next to AuthPoint certificate you associated with your resource, click and select Copy Metadata URL.
- For IdP Login URL, paste the SingleSignOnService Location value from the AuthPoint metadata file.
- Send the SkytapSSO-PartnerConfiguration document to Skytap support.
Before AuthPoint can receive authentication requests from Skytap, you must specify the Skytap client as a SAML resource in AuthPoint. You must also assign an access policy for the Skytap resource to the user group(s) that must authenticate to log in.
Add a SAML Resource in AuthPoint
You can find the values used to configure your SAML resource in the SkytapSSOTechnicalInformation.docx document that you receive from Skytap support.
From the AuthPoint management UI:
- From the navigation menu, select Resources.
- From the Choose a Resource Type drop-down list, select SAML. Click Add Resource.
- On the SAML page, in the Name text box, type a name for this resource. In our example, we type Skytap.
- From the Application Type drop-down list, select Skytap. If this application is not listed, select Other.
- In the Service Provider Entity ID text box, type PingConnect.
- In the Assertion Consumer Service text box, type https://sso.connect.pingidentity.com/sso/sp/ACS.saml2.
- From the AuthPoint Certificate drop-down list, select the certificate to associate with your resource. This must be the same certificate that you downloaded the metadata for in the previous section.
- Click Save.
Add an Access Policy to AuthPoint
You must have at least one user group in AuthPoint for authentication with Skytap, and you must assign an access policy for the Skytap resource to that group. If you already have a group, you do not have to add another group.
In the AuthPoint management UI:
- From the navigation menu, select Groups.
- To add a new group, click Add Group. If you already have a group that you want to use, select the group to edit it.
- In the Name text box, type a descriptive name for the group.
- (Optional) In the Description text box, type a description of the group.
- In the Access Policy section, click Add Policy.
- In the Add Policy dialog box, from the Resource drop-down list, select the resource you want to add an access policy for.
- (Optional) To require that users type their password before they authenticate for this resource, enable the Require Password Authentication toggle.
- Select the authentication options that users in this group can select from when they authenticate.
For SAML resources, if you select more than one authentication option, users must select one of the available options when they authenticate. For example, if you select OTP and Push, users can choose to type their OTP or approve a push to authenticate. You cannot require that they do both.
- Click Add.
- (Optional) Add one or more safe locations to your group. For more information about safe locations and detailed instructions to add them, see About Safe Locations.
- Click Save.
Before you assign users to a group, you must add the users to AuthPoint. You can manually add user accounts or import user accounts from an external user database. For more information on how to add user accounts, see Add User Accounts.
Test the Integration
To test AuthPoint MFA with Skytap, you can authenticate with a mobile token on your mobile device. For SAML resources, you can choose any method (push, QR code, or one-time password).
In this example, we show the push authentication method (users receive a push notification in the mobile app that they must approve to authenticate).
- In a web browser, go to the Skytap URL.
- Type your email address or AuthPoint user name. Click Next.
- If required, in the Password text box, type your password.
- For the authentication method, select Push.
- Click Send.
- Approve the authentication request that is sent to your mobile device.
You are logged in to Skytap.