Jira On-Premises Integration with AuthPoint

Deployment Overview

This document describes how to set up multi-factor authentication (MFA) for SAML Single Sign-On for Jira with AuthPoint as an identity provider.

SAML Single Sign-On for Jira is an app on the Atlassian Jira Software Server (On-Premises). SAML Single Sign-On for Jira and the Jira Software Server must already be configured and deployed before you set up MFA with AuthPoint.

SAML Single Sign-On for Jira Authentication Data Flow with AuthPoint

AuthPoint communicates with various cloud-based services and service providers with the SAML protocol. This diagram shows the data flow of an MFA transaction for SAML Single Sign-On for Jira.

Before You Begin

Before you begin these procedures, make sure that:

• End users can log in to the Jira Software.
• An AuthPoint user has an assigned token.
• You have an AuthPoint identity provider (IdP) certificate An AuthPoint IdP certificate is required for SAML authentication. (go to Certificate Management)

Configure SAML Single Sign-On for Jira

You must first download the metadata file from the Certificate Management page in the AuthPoint management UI. When you have the metadata file, you can configure SAML Single Sign-On for Jira.

To download the metadata file:

1. Log in to WatchGuard Cloud.
2. Click Configure > AuthPoint. If you have a Service Provider account, you must select an account from Account Manager.
3. From the navigation menu, select Resources.
   The Resources page appears.
4. Click Certificate.

5. Next to the AuthPoint certificate you want to associate with your resource, click and select Download Metadata. We recommend that you choose the certificate with the latest expiration date. If you do not have a certificate, or if all of your certificates have expired, click Add Certificate and use the newly created certificate. For more information, see Certificate Management.

   The AuthPoint metadata provides SAML Single Sign-On for Jira with the information necessary to identify AuthPoint as a trusted identity provider.

To install and configure SAML Single Sign-On for Jira:

1. Log in to the Jira Software Server.
2. Click the administration menu () and select Manage apps.
3. Click Find new apps.
4. Search and install SAML Single Sign-On for Jira.

To install and configure AuthPoint as the SAML identity provider:

1. From the navigation menu, select SAML Single Sign-On.
2. On the SAML Single Sign-On Plugin Configuration page, select Identity Providers.
3. Click Add IdP.

4. From the IdP Type drop-down list, select Other SAML Identity Provider.
5. In the Name text box, type AuthPoint.

6. Click Next.
7. Download SAML Single Sign-On Metadata via the Metadata URL.

8. Click Next.
9. From the Metadata Upload drop-down list, select I have a metadata XML file.
10. Click Select metadata XML file and select the AuthPoint metadata file you downloaded.

11. Click Import.
12. Click Next.
13. On the User ID Attribute and Transformation page, from the Authentication Attribute drop-down list, select Email.

14. Click Next.
15. On the User Creation and Update page, from the User Update Method drop-down list, select No User update.

16. Click Save & Next.

To test the new configuration:

1. Click Start test when you have finished the AuthPoint configuration.
   You can also click Skip test & configure manually.

2. When the test status is Success, click Next.

3. Select the Enable SSO Redirect check box and click Save & Close.

4. From the navigation menu, select SAML Single Sign-On > IdP Selection.
5. In the IdP Selection Method list, select Email Address.
6. In the Email domains section, click Add one.

7. Enter an email domain to bind with an IdP. In this example, we enter watchguard\.com.

8. Click Save settings.

Configure AuthPoint

Before AuthPoint can receive authentication requests from Jira, you must add a SAML resource In AuthPoint, resources are the applications and services that your users connect to. in AuthPoint. You must also create an authentication policy Authentication policies specify which resources users can authenticate to and which authentication methods they can use (Push, QR code, and OTP). for the Jira resource to determine which users can authenticate and log in to Jira and which authentication methods they can use (Push, QR code, and OTP).

Add a SAML Single Sign-On for Jira Resource

From the AuthPoint management UI:

1. From the navigation menu, select Resources. Click Add Resource.
   The Add Resource page opens.

2. From the Type drop-down list, select SAML.
   Additional fields appear.

3. On the SAML page, in the Name text box, type a name for this resource.
4. From the Application Type drop-down list, select Others.
5. In the Service Provider Entity ID text box, type the entityID value from the Single Sign-On for Jira metadata file.
6. In the Assertion Consumer Service text box, type the AssertionConsumerService Location value from the Single Sign-On for Jira metadata file.
7. From the User ID sent on redirection to service provider drop-down list, select Email.
8. From the Signature Method drop-down list, select SHA-256.
9. From the AuthPoint Certificate drop-down list, select the AuthPoint certificate to associate with your resource. This must be the same certificate that you downloaded the metadata for in the previous section.
10. Click Save.

Add a Group in AuthPoint

You must have at least one user group in AuthPoint to configure MFA. If you already have a group, you do not have to add another group.

To add a group to AuthPoint:

1. From the navigation menu, select Groups.
2. Click Add Group.
   The New Group page appears.

3. In the Name text box, type a descriptive name for the group.
4. (Optional) In the Description text box, type a description of the group.

5. Click Save.
   Your group is listed on the Groups page.

Add an Authentication Policy to AuthPoint

Authentication policies specify which resources users can authenticate to and which authentication methods they can use (Push, QR code, and OTP).

You must have at least one authentication policy in AuthPoint that includes the Jira resource. If you already have authentication policies, you do not have to create a new authentication policy. You can add this resource to your existing authentication policies.

Users that do not have an authentication policy for a specific resource cannot authenticate to log in to that resource.

To configure an authentication policy:

1. From the navigation menu, select Authentication Policies.
2. Click Add Policy.

3. Type a name for this policy.
4. From the Select the authentication options drop-down list, select Authentication options and select which authentication options users can choose from when they authenticate.

   For SAML resources, if you select more than one authentication option, users must select one of the available options when they authenticate. For example, if you select OTP and Push, users can choose to type their OTP or approve a push to authenticate. You cannot require that they do both.

5. Select which groups this policy applies to. You can select more than one group. To configure this policy to apply to all groups, select All Groups.
6. Select the resource that you created in the previous section. If you want this policy to apply to additional resources, select each resource this policy applies to. To configure this policy to apply to all resources, select All Resources.

7. (Optional) If you have configured policy objects such as a Network Location, select which policy objects apply to this policy. When you add a policy object to a policy, the policy only applies to user authentications that are the same as the conditions of the policy objects. For example, if you add a Network Location to a policy, the policy only applies to user authentications that come from that Network Location. Users who only have a policy that includes a Network Location do not get access to the resource when they authenticate outside of that Network Location (because they do not have a policy that applies, not because authentication is denied).

   If you configure policy objects, we recommend that you create a second policy for the same groups and resources without the policy objects. The policy with the policy objects should have a higher priority.

8. Click Save.
   Your policy is created and added to the end of the policy list.

   When you create a new policy, we recommend that you review the order of your policies. AuthPoint always adds new policies to the end of the policy list.

Add Users to AuthPoint

Before you assign users to a group, you must add the users to AuthPoint. There are two ways to add AuthPoint user accounts:

• Sync users from an external user database
• Add local AuthPoint users

Each user must be a member of a group. You must add at least one group before you can add users to AuthPoint.

Test the Integration

To test the integration of AuthPoint and your Single Sign-On for Jira, you can authenticate with a mobile token on your mobile device. You can choose any authentication method (for example, one-time password, QR code, or push).

In this example, we show the push authentication method. Users receive a push notification in the mobile app that they must approve to authenticate.

The email address used in this procedure must be associated with both your AuthPoint and Jira user accounts.

To test the integration:

1. In a web browser, go to the Jira login URL (for example, http://xxxxxxxx:8080).

2. In the text box, type the user email address.
   The AuthPoint authentication page appears.
3. Type the same email address and click Next.
4. If required, in the Password text box, type your password.
5. For the authentication method, click Send Push.
6. Approve the authentication request that is sent to your mobile device.
   The Jira dashboard appears.