This document describes how to set up multi-factor authentication (MFA) for ManageEngine PMP with AuthPoint as an identity provider. ManageEngine PMP must already be configured and deployed before you set up MFA with AuthPoint.
ManageEngine PMP can be configured to support MFA in several modes. For this integration, we set up SAML with AuthPoint.
This integration was tested with version 9.8.0 of ManageEngine PMP.
ManageEngine PMP Authentication Data Flow with AuthPoint
AuthPoint communicates with various cloud-based services and service providers with the SAML protocol. This diagram shows the data flow of an MFA transaction for ManageEngine PMP.
Before You Begin
Before you begin these procedures, make sure that:
- End-users can log in to ManageEngine PMP
- A token is assigned to a user in AuthPoint
- You have an AuthPoint identity provider (IdP) certificateAn AuthPoint IdP certificate is required for SAML authentication. (see Certificate Management)
Configure ManageEngine PMP
To start, you must download the metadata file from the Resources page in the AuthPoint management UI. Once you have the metadata file, you can configure ManageEngine PMP.
- Log in to WatchGuard Cloud.
- From the navigation menu, select Configure > AuthPoint. If you have a Service Provider account, you must first pivot to your Subscriber view.
- Select Resources.
- Click Certificate.
- Next to AuthPoint certificate you will associate with your resource, click and select Download Metadata and Download Certificate.
We recommend that you choose the certificate with the latest expiration date.
The AuthPoint metadata provides your resource, in this case ManageEngine PMP, with information necessary to identify AuthPoint as a trusted identity provider.
- Log in to PMP as an administrator.
- From the navigation menu, select Admin.
- From the Authentication section, select SAML Single Sign On.
- From the Service Provider Details section, select the Download SP metadata file link to download the ManageEngine metadata file.
- From the Service Provider Details section, copy the Entity Id and Assertion Consumer URL values. You will need these values when you create the SAML resource in AuthPoint.
- From the Configure Identity Provider Details section, select Upload IdP metadata file.
- Click Browse and select the AuthPoint metadata file you downloaded.
- Click Upload.
- From the Import IdP's Certificate section, select Upload IdP Cert File now.
- Click Browse and select the AuthPoint certificate file you downloaded. Click Save.
- From the Enable / Disable SAML Single Sign On section, click Enable Now.
Before AuthPoint can receive authentication requests from ManageEngine PMP, you must add a SAML resource for ManageEngine PMP in AuthPoint. You must also assign this SAML resource to the user group that will authenticate through ManageEngine PMP.
Add a SAML Resource in AuthPoint
From the AuthPoint management UI:
- From the navigation menu, select Resources.
- From the Choose a Resource Type drop-down list, select SAML. Click Add Resource.
- On the SAML page, in the Name text box, type a name for this resource.
- From the Application Type drop-down list, select ManageEngine PMP.
- In the Service Provider Entity ID text box, type or paste the Entity ID value from the SAML Single Sign On page in ManageEngine PMP.
- In the Assertion Consumer Service text box, type or paste the Assertion Consumer URL value from the SAML Single Sign On page in ManageEngine PMP.
- From the User ID sent on redirection to service provider drop-down list, select User Name.
- Open the ManageEngine PMP metadata file you downloaded. Find and copy the SingleLogoutService value.
- On the SAML page, in the Logout URL text box, type or paste the SingleLogoutService value copied from the ManageEngine PMP metadata file.
- Click Save.
Add an Access Policy to AuthPoint
You must have at least one user group in AuthPoint for authentication with ManageEngine PMP, and you must assign an access policy for the ManageEngine PMP SAML resource to that group. If you already have a group, you do not have to add another group.
In the AuthPoint management UI:
- From the navigation menu, select Groups.
- To add a new group, click Add Group. If you already have a group that you want to use, select the group to edit it.
- In the Name text box, type a descriptive name for the group.
- (Optional) In the Description text box, type a description of the group.
- In the Access Policy section, click Add Policy.
- In the Add Policy dialog box, from the Resource drop-down list, select the resource you want to add an access policy for.
- (Optional) To require that users type their password before they authenticate for this resource, enable the Require Password Authentication toggle.
- Select the authentication options that users in this group can select from when they authenticate.
For SAML resources, if you select more than one authentication option, users must select one of the available options when they authenticate. For example, if you select OTP and Push, users can choose to type their OTP or approve a push to authenticate. You cannot require that they do both.
- Click Add.
- (Optional) Add one or more safe locations to your group. For more information about safe locations and detailed instructions to add them, see About Safe Locations.
- Click Save.
Before you assign users to a group, you must add the users to AuthPoint. You can manually add user accounts or import user accounts from an external user database. For more information on how to add user accounts, see Add User Accounts.
Test the Integration
To test the integration of AuthPoint and ManageEngine PMP, you can authenticate with a mobile token on your mobile device. You can choose any method (one-time password, QR code, or push).
In this example, we show the push authentication method (users receive a push notification in the mobile app that they must approve to authenticate).
- In a web browser, go to the ManageEngine PMP URL.
- Type your email address or AuthPoint user name. Click Next.
- If required, in the Password text box, type your password.
- For the authentication method, select Push.
- Click Send.
- Approve the authentication request that is sent to your mobile device.
You are logged in to ManageEngine PMP.