Concur Integration with AuthPoint

Deployment Overview

This document describes how to set up multi-factor authentication (MFA) for Concur with AuthPoint as an identity provider. Concur must already be configured and deployed before you set up MFA with AuthPoint.

Concur can be configured to support MFA in several modes. For this integration, we set up SAML with AuthPoint. This integration was tested with the cloud-based version of Concur.

Concur Authentication Data Flow with AuthPoint

AuthPoint communicates with various cloud-based services and service providers using the SAML protocol. This diagram shows the data flow of an MFA transaction with Concur.

Before You Begin

Before you begin these procedures, make sure that:

Configure Concur

You must first download the metadata file from the Certificate Management page in the AuthPoint management UI. When you have the file, you can configure AuthPoint for Concur.

To download the metadata file:

  1. Log in to WatchGuard Cloud.
  2. Click Configure > AuthPoint. If you have a Service Provider account, you must select an account from Account Manager.
  3. From the navigation menu, select Resources.
  4. Click Certificate.

  1. Next to the AuthPoint certificate you will associate with your resource, click and select Download Metadata. We recommend that you choose the certificate with the latest expiration date. For more information, see Certificate Management.

    The AuthPoint metadata provides Concur with the information necessary to identify AuthPoint as a trusted identity provider.

  1. Contact Concur support and send your AuthPoint metadata/certificate to support with an SSO enable request.

Configure AuthPoint

Before AuthPoint can receive authentication requests from Concur, you must specify the Concur client as a SAML resource in AuthPoint. You must also assign an access policy for the Concur resource to the user group(s) that must authenticate to log in.

Add a SAML Resource in AuthPoint

From the AuthPoint management UI:

  1. From the navigation menu, select Resources.
  2. From the Choose a Resource Type drop-down list, select SAML. Click Add Resource.

  1. On the SAML page, in the Name text box, type a name for this resource.
  2. From the Application Type drop-down list, select Concur. If this application is not listed, select Other.
  3. In the Service Provider Entity ID text box, type
  4. In the Assertion Consumer Service text box, type
  5. From the AuthPoint Certificate drop-down list, select the AuthPoint certificate to associate with your resource. This must be the same certificate that you downloaded the metadata for in the previous section.
  6. Click Save.

Concur only supports identity provider initiated login. To use MFA with Concur, you must add an IdP portal resource. For detailed steps, see Configure the IdP Portal.

Add an Access Policy to AuthPoint

You must have at least one user group in AuthPoint for authentication with Concur, and you must assign an access policy for the Concur resource to that group. If you already have a group, you do not need to add another group.

In the AuthPoint management UI:

  1. From the navigation menu, select Groups.
  2. To add a new group, click Add Group. If you already have a group that you want to use, select the group to edit it.

  1. In the Name text box, type a descriptive name for the group.
  2. (Optional) In the Description text box, type a description of the group.

  1. In the Access Policy section, click Add Policy.

  1. In the Add Policy dialog box, from the Resource drop-down list, select the resource you want to add an access policy for.
  2. (Optional) To require that users type their password before they authenticate for this resource, enable the Require Password Authentication toggle.
  3. Select the authentication options that users in this group can select from when they authenticate.

    For SAML resources, if you select more than one authentication option, users must select one of the available options when they authenticate. For example, if you select OTP and Push, users can choose to type their OTP or approve a push to authenticate. You cannot require that they do both.

  1. Click Add.

  1. (Optional) Add one or more safe locations to your group. For more information about safe locations and detailed instructions to add them, see About Safe Locations.
  2. Click Save.

Add Users to AuthPoint

Before you assign users to a group, you must add the users to AuthPoint. There are two ways to add AuthPoint user accounts:

  • Sync users from an external user database
  • Add local AuthPoint users

Each user must be a member of a group. You must add at least one group before you can add users to AuthPoint.

Test the Integration

To test AuthPoint MFA for Concur, you can authenticate with a mobile token on your mobile device. For SAML resources, you can choose any authentication method (for example, push, QR code, or one-time password).

In this example, we show the push authentication method (that is, users receive a push notification in the mobile app that they must approve to authenticate).

To test the integration:

  1. In a web browser, go to the AuthPoint portal URL.
  2. Type your email address or AuthPoint user name. Click Next.
  3. If required, in the Password text box, type your password.
  4. For the authentication method, click Send Push.
  5. Approve the authentication request that is sent to your mobile device.
    The AuthPoint dashboard appears where you can now access Concur.