AppDynamics Integration with AuthPoint

Deployment Overview

This document describes how to set up multi-factor authentication (MFA) for AppDynamics with AuthPoint as an identity provider. AppDynamics must already be configured and deployed before you set up MFA with AuthPoint.

AppDynamics Authentication Data Flow with AuthPoint

AuthPoint communicates with various cloud-based services and service providers with the SAML protocol. This diagram shows the data flow of an MFA transaction for AppDynamics.

Before You Begin

Before you begin these procedures, make sure that:

• You have an AppDynamics domain
• You can log in to your AppDynamics domain with an administrator account
• You have an AuthPoint identity provider (IdP) certificate An AuthPoint IdP certificate is required for SAML authentication. (go to Certificate Management)

Configure AppDynamics

Complete the steps in these sections to configure AppDynamics.

SAML Configuration

To start, you must download the metadata file from the Certificate Management page in the AuthPoint management UI. After you have the metadata file, you can configure AppDynamics.

1. Log in to WatchGuard Cloud.
2. From the navigation menu, select Configure > AuthPoint. If you have a Service Provider account, you must select an account from Account Manager.
3. Select Resources.

4. Click Certificate.

5. Next to the AuthPoint certificate that you want to associate with your resource, click and select Download Metadata and Download Certificate. We recommend that you choose the certificate with the latest expiration date. If you do not have a certificate, or if all of your certificates have expired, click Add Certificate and use the newly created certificate.

   The AuthPoint metadata provides your resource, in this case AppDynamics, with information necessary to identify AuthPoint as a trusted identity provider.

6. Log in to your AppDynamics domain as the Account Administrator.
7. From the top navigation bar, select > Administration.
8. From the Authentication Provider tab, select SAML.
9. Open the AuthPoint metadata file you downloaded and copy the SingleSignOnService Location, SingleLogoutService Loction, and X509Certificate values.
10. In the Login URL text box, paste the SingleSignOn Location value from the AuthPoint metadata file.
11. For the Login URL Method, select Post. The Get methods is used by default if you do not select an option.
12. In the Logout URL text box, paste the SigleLogoutService Location value from the AuthPoint metadata file.
13. In the Identity Provider Certificate text box, paste the X509Certificate value from the AuthPoint metadata file.

14. Scroll down to the SAML Group Mappings section and configure Default Permissions for new users.
    
15. Leave the default value for all other settings.
16. Click Save.

Create an AppDynamics Test User

In this section, we manually create a test user in AppDynamics. In our example, we create a user called Tester_SAML. AppDynamics also supports just-in-time user provisioning, which is enabled by default. If a user does not exist in AppDynamics, AppDynamics creates a new user account after the user authenticates.

You can skip this section if you want to use just-in-time provisioning or if you have already created AppDynamics user accounts for your end-users.

Configure AuthPoint

Before AuthPoint can receive authentication requests from AppDynamics, you must add a SAML resource In AuthPoint, resources are the applications and services that your users connect to. in AuthPoint. You must also create a Zero Trust authentication policy Authentication policies specify which resources users can authenticate to and which authentication methods they can use (Push, QR code, and OTP). for the AppDynamics resource to determine which users can authenticate and log in to AppDynamics and which authentication methods they can use (Push, QR code, and OTP).

Add a SAML Resource in AuthPoint

From the AuthPoint management UI:

1. From the navigation menu, select Resources. Click Add Resource.
   The Add Resource page opens.

2. From the Type drop-down list, select SAML.
   Additional fields appear.

3. On the SAML page, in the Name text box, type a name for this resource.
4. From the Application Type(Integration Guide) drop-down list, select Others.
5. In the Service Provider Entity ID text box, type https://<your domain>.saas.appdynamics.com/controller. Make sure you replace<your domain> with your domain name.
6. In the Assertion Consumer Service text box, type https://<your domain>.saas.appdynamics.com/controller/saml-auth?accountName=<your domain>. Make sure you replace<your domain> with your domain name.
7. From the User ID sent on redirection to service provider drop-down list, select Email.
8. From the Signature Method drop-down list, select SHA-256.
9. From the AuthPoint Certificate drop-down list, select the AuthPoint certificate to associate with your resource. This must be the same certificate that you downloaded the metadata for in the previous section.
10. Click Save.

Add a Group in AuthPoint

You must have at least one user group in AuthPoint to configure MFA. If you already have a group, you do not have to add another group.

To add a WatchGuard Cloud-hosted group to the WatchGuard Cloud Directory:

1. Go to Configure > Directories and Domain Services.
2. Click the WatchGuard Cloud Directory domain name. If you have not yet added the WatchGuard Cloud Directory, click Add Authentication Domain and select the WatchGuard Cloud Directory.
   The New Group page appears.

3. In the Groups tab, click Add Group.
4. In the Group Name text box, type a descriptive name for the group.
5. (Optional) In the Description text box, type a description of the group.

6. Click Save.
   Your group is added to the WatchGuard Cloud Directory and to AuthPoint.

Add a Zero Trust Authentication Policy

Zero Trust policies specify which resources users can authenticate to and which authentication methods they can use (Push, QR code, and OTP).

You must have at least one Zero Trust authentication policy that includes the AppDynamics resource. If you already have Zero Trust authentication policies, you do not have to create a new authentication policy. You can add this resource to your existing authentication policies.

Users that do not have an authentication policy for a specific resource cannot authenticate to log in to that resource.

To configure a Zero Trust authentication policy:

1. Go to Configure > Zero Trust. If you have a Service Provider account, you must select an account from Account Manager.
2. Click Add Policy.
3. Type a name for this policy.
4. In the Target section, from the Content drop-down list, select which groups this policy applies to. You can make multiple selections to add multiple groups.
5. In the Resources section, select the AuthPoint resources this policy applies to.
6. In the Conditions section, select the conditions that apply to this policy. When you add a condition to an authentication policy, the policy applies only to user authentications that match the policy and the policy conditions. For example, if you add a Network Location to a policy, the policy only applies to user authentications that come from that Network Location. Users who only have a policy that includes a Network Location do not get access to the resource when they authenticate outside of that Network Location (because they do not have a policy that applies, not because authentication is denied). For more information, go to About Zero Trust Conditions.
   1. (Optional) To create a new condition, click Add New Condition. After you create a new condition, you must still add the condition to the policy.
   2. From the Type drop-down list, select the type of condition to add to the policy.
   3. From the Name drop-down list, select which condition of the chosen type to add to the policy.
   4. To add more conditions, repeat Step 6.

      If you add conditions to a policy, we recommend that you create a second policy for the same groups and resources without the conditions. Assign a higher priority to the policy with the policy objects. For more information about priority, go to About Zero Trust Policy Precedence.

7. In the Action section, select an option to specify whether to allow or deny authentications for the resources in this policy. In our example, we want to allow authentications.
   • Allow — Allow user groups in this policy access to the resources associated with this policy.
• Deny — Deny authentications when users in the groups associated with this policy try to authenticate to the resources associated with this policy.
8. If you allow access with this policy, select the check box for each authentication option users can select when they authenticate to resources in this policy with MFA.

   For SAML resources, if you select more than one authentication option, users must select one of the available options when they authenticate. For example, if you select OTP and Push, users can choose to type their OTP or approve a push to authenticate. You cannot require that they do both.

9. Click Save.
   Your policy is created and added to the end of the policy list.
10. Review the order of your policies and adjust as necessary. For more information about priority, go to About Zero Trust Policy Precedence.

Add Users to AuthPoint

Before you assign users to a group, you must add the users to AuthPoint. There are two ways to add AuthPoint user accounts:

• Sync users from an external user database
• Add WatchGuard Cloud-hosted AuthPoint users

Each user must be a member of a group. You must add at least one group before you can add users to AuthPoint.

Test the Integration

To test AuthPoint MFA with AppDynamics, you can authenticate with a mobile token on your mobile device. You can choose any method (Push, QR code, or OTP).

In this example, we show the push authentication method (users receive a push notification in the mobile app that they must approve to authenticate).

1. In a web browser, go to your AppDynamics Controller.
2. In the Account text box, type your Controller Account.

3. Click Next
4. Type your email address or AuthPoint user name. Click Next.
5. If required, in the Password text box, type your password.
6. For the authentication method, select Send Push.
7. Approve the authentication request that is sent to your mobile device.
   You are logged in to your AppDynamics.