End of Life Policy

WatchGuard Technologies is strongly committed to providing industry-leading products and services. As the market continues evolving towards more complex levels of network security, WatchGuard will periodically announce End-of-Sale and End-of-Life lifecycle milestone information along with migration recommendations for our valued customers.

As described in WatchGuard's Official EOL Policy, all WatchGuard products and services will enter into an End-of-Sale (EOS) period prior to End-of-Life (EOL). Product EOS dates will be up to five years prior to product EOL and all EOL communications will start with an official EOL Intent Announcement at least 60 days prior to the product's EOS date.

Once an End-of-Sale date is announced, you may continue to order products from your authorized WatchGuard reseller partner while limited stock is available. Customers with an active Support subscription will receive continued technical and limited software support until the End-of-Life.

Product Lifecycle Milestones

WatchGuard has announced lifecycle milestones for the products listed below. Migration options are indicated and updated on a periodic basis.

Lifecycle Milestone Definition
End-of-Sale Date Last date for WatchGuard distribution partners to purchase specific products directly from WatchGuard.
Migration Path Recommended product or subscription replacements.
End-of-Life Conclusion of development and support for defined End-of-Sale products and subscriptions.
Product End of Sale (EOS) End of Life (EOL) Migration Path

Use our online Sizing Tool for help finding the right product

WatchGuard AP100 13 Dec 2016 31 Dec 2019 AP120, 320
WatchGuard AP102 13 Dec 2016 31 Dec 2019 AP322 (available in early 2017)
WatchGuard AP300 13 Dec 2016 31 Dec 2019 AP320
WatchGuard XTM 2 Series
XTM 25, 25-W, XTM 26, 26-W
01 Jul 2016 01 Jul 2021 Firebox T10, T10-W, T30, T30-W
WatchGuard XTM 33, 33-W 01 Jul 2016 01 Jul 2021 Firebox T30, T30-W, T50, T50-W
WatchGuard AP200 01 Jul 2016 01 Jul 2019 AP320
WatchGuard XTM 5 Series
XTM 515, 525, 535, 545
31 Dec 2015 31 Dec 2020 Firebox M200, M300, M400, M440, M500
WatchGuard XTM 2050 31 Dec 2015 31 Dec 2020 Firebox M4600, M5600
WatchGuard XTM 330 07 Sep 2015 07 Sep 2020 Firebox M200, M300
WatchGuard XTM 1050 10 Jul 2015 10 Jul 2020 Firebox M4600
Broadband Extend USB 10 Jul 2015 10 Jul 2020* USB modem support in Fireware OS
WatchGuard XTM 8 Series
XTM 810, 820, 830, 830-F
05 Feb 2015 05 Feb 2020 Firebox M4600
WatchGuard SSL
SSL 100, SSL 560
30 Jun 2014 30 Jun 2017 SSL VPN is supported in all Firebox models
WatchGuard SSL - Japan Only
SSL 100, SSL 560
24 May 2014 24 May 2019 SSL VPN is supported in all Firebox models
XTM 1520, XTM 1525 (Non-RP) Series
(XTM 1520-RP, XTM 1525-RP still available)
05 Sep 2013 05 Sep 2018 Firebox M4600, M5600
3G Extend USB
05 Sep 2013 05 Sep 2018* USB modem support in Fireware OS
WatchGuard XTM 5 Series
XTM 505, XTM 510, XTM 520, XTM 530
03 Dec 2012 03 Dec 2017 Firebox M200, M300, M400, M440, M500
WatchGuard XTM 2 Series
XTM 21, XTM 21-W, XTM 22, XTM 22-W, XTM 23, XTM 23-W
30 Jun 2012 30 Jun 2017 Firebox T10, T10-W, T30, T30-W, T50, T50-W
Firebox X Peak e-Series
X5500e, X6500e, X8500e, X8500e-F
31 Dec 2010 31 Dec 2015 Firebox M4600
Firebox X Core e-Series
X550e, X750e, X1250e
31 Dec 2010 31 Dec 2015 Firebox M Series
Firebox X Edge e-Series
X10e, X20e, X55e, X10e-W, X20e-W, X55e-W
31 Dec 2010 31 Dec 2015 Firebox T10, T10-W, T30, T30-W, T50, T50-W
Firebox X Peak
X5000, X6000, X8000
25 Oct 2006 25 Oct 2009 Firebox M4600
Firebox X Core
X500, X700, X1000, X2500
25 Oct 2006 25 Oct 2009 Firebox M200, M300, M400, M440, M500
Firebox X Edge
X50, X15, X5, X50W, X15W, X5W
25 Oct 2006 25 Oct 2009 Firebox T10, T10-W, T30, T30-W, T50, T50-W
Firebox SSL Core VPN Gateway 11 July 2007 11 July 2010 SSL VPN is supported in all Firebox models
Firebox Vclass - Japan Only
Non-V200 models
10 Aug 2005 10 Aug 2008 Firebox M4600
Firebox Vclass - Outside Japan
Non-V200 models
10 Oct 2005 10 Oct 2008 Firebox M4600, M5600
Firebox Vclass V200 21 Apr 2005 21 Apr 2008 Firebox M4600, M5600
Firebox SOHO 6
This end-of-life schedule also applies to legacy SOHO models.
25 Oct 2006 25 Oct 2009 Firebox T10, T30, T50
Firebox SOHO 6 Wireless 21 Apr 2005 21 Apr 2008 Firebox T10-W, T30-W, T50-W
Firebox S6 21 Apr 2005 21 Apr 2008 Firebox T10, T30, T50
Firebox III - Japan only
FB 4500, 2500, 1000, 700, 500
20 Mar 2004 20 Mar 2007 Firebox M Series
Firebox III - Outside Japan
FB 4500, 2500, 1000, 700, 500
21 Apr 2005 21 Apr 2008 Firebox M Series
Firebox II
FB II, FB II+, FB II+ Fast VPN
14 Apr 2003 14 Apr 2005 Firebox M Series
ServerLock 21 Apr 2005 21 Apr 2008  
AppLock/Web 21 Apr 2005 21 Apr 2008  

* WatchGuard does not sell support contracts with the Broadband Extend or 3G accessories. Incidents involving these products are addressed by WatchGuard Customer Support when the device is connected to a WatchGuard appliance that is covered by an active support subscription.

 

Product End of Sale End of Life Migration Path
WatchGuard XCS
XCS 1180, 880, 770R, 580, 280, XCSv, MacAfee AV, SecureMail
Email Encryption, SecureMail Branding, Brightmail
31 Dec 2015 31 Dec 2018 Multiple solutions available
including migration to a Firebox
UTM. Please contact your
WatchGuard sales
representative for a consultation.
WatchGuard XCS
XCS 370, XCS 570
05 Feb 2015 31 Dec 2018  
WatchGuard QMS 1000 05 Mar 2014 05 Mar 2018  
WatchGuard XCS 1170 05 Sep 2013 05 Sep 2018  
WatchGuard QMS 500 05 Sep 2013 05 Sep 2018  
WatchGuard XCS 170 06 Apr 2013 06 Apr 2018  
WatchGuard XCS 970 07 Mar 2013 07 Mar 2018  
WatchGuard XCS 770 30 Nov 2011 30 Nov 2016  
WatchGuard XCS Email Encryption
(Powered by CRES)
04 Dec 2010 30 Mar 2013  
WatchGuard BSP Email Encryption
(Powered by CRES)
04 Dec 2010 30 Mar 2013  
BorderWare Security Platform
SP-200
01 Nov 2008 01 Jun 2010  
BorderWare Security Platform
SP-360
01 Feb 2010 01 Feb 2013  
BorderWare Security Platform
SP-400
01 Jul 2008 01 Jun 2009  
BorderWare Security Platform
SP-460
19 Jan 2009 19 Jan 2011  
BorderWare Security Platform
SP-560
01 Feb 2010 01 Feb 2013  
BorderWare Security Platform
SP-800
01 Jul 2008 01 Jun 2009  
BorderWare Security Platform
SP-860
01 Feb 2010 01 Feb 2013  
BorderWare Security Platform
SP-1000
01 Jul 2008 01 Jun 2009  
BorderWare Security Platform
SP-1060
01 Feb 2010 01 Feb 2013  
MXtreme
MX-200
01 Jun 2007 01 Sep 2008  
MXtreme
MX-400
01 Jun 2007 01 Sep 2008  
MXtreme
MX-800
01 Jun 2007 01 Sep 2008  
MXtreme
MX-1000
01 Jun 2007 01 Sep 2008  
BorderWare SteelGate
Firewall Server
31 Dec 2011 31 Dec 2012  
BorderWare SteelGate
200
31 Dec 2011 31 Dec 2012  
BorderWare SteelGate
400/460
31 Dec 2011 31 Dec 2012  
BorderWare SteelGate
560
31 Dec 2011 31 Dec 2012  
BorderWare SteelGate
800/860
31 Dec 2011 31 Dec 2012  

Signature Services

WatchGuard is committed to providing signature updates for a software release for 12 months after the release of a newer version of software. Migration paths are listed below for appliances that are not yet EOL where a signature update is no longer provided.

Signature and Software Version End of Life Migration Path
IPS signatures
for Firebox X e-Series running version 10.x firmware
31 July 2015 Upgrade to Fireware XTM OS 11.x
GAV signatures – large appliances, old firmware

Version 11.5.x, 11.6.x, 11.7.x
31 July 2015 Upgrade to Fireware 11.8 or later
Mailshell engine in spamBlocker
See KB Article for Details
08 May 2014 Upgrade to Fireware 11.7.4 or later
Gateway AntiVirus signatures
for Firebox X e-Series running version 10.x firmware
06 Jan 2014 Upgrade to Fireware XTM OS 11.x

End-of-Life Policy Guidelines

  • WatchGuard will provide End-of-Sale announcements to direct partners per agreements.
  • The End-of-Life date will generally occur up to five (5) years after the End-of-Sale date.
  • Prior to the End-of-Life date, WatchGuard may provide at its unilateral discretion, maintenance releases, patches, and/or hot fixes.
  • Although 1-year contract renewal SKUs for Support and security services will remain available in the final year, services will not extend beyond the End-of-Life (EoL) date. Co-terminated service periods will not be available in the final year prior to the EoL.
  • Renewable security subscriptions will generally be available for purchase from reseller partners until one (1) year prior to the End-of-Life date. However, WatchGuard reserves the right to change security subscriptions (replacing a subscription service with a different, equivalent, service) at any time during the End-of-Sale to End-of-Life period.
  • New subscription services may not always be compatible with WatchGuard products in their End-of-Life period or past End-of-Life.
  • The Return Materials Authorization (RMA) process will continue until the End-of-Life date if the product is covered by a Hardware Warranty.

For a full list of EOL process milestones and communication commitments please refer to WatchGuard's Official EOL Policy document. For questions or feedback regarding the WatchGuard End-of-Life Policy and product migration, please contact us.

 

 

 

About WatchGuard

WatchGuard has deployed nearly a million integrated, multi-function threat management appliances worldwide. Our signature red boxes are architected to be the industry's smartest, fastest, and meanest security devices with every scanning engine running at full throttle. Why buy WatchGuard? Find out here.

 

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