WatchGuard Managed Services Release Notes

These release notes are for WatchGuard Managed Services. WatchGuard MDR is a comprehensive security service that provides partners with 24/7/365 managed detection, response, and threat hunting services, and includes direct access to the WatchGuard SOC team.

For a full description of WatchGuard MDR features and functionality, go to WatchGuard MDR Help.

Release Information Date
Latest WatchGuard MDR Update 19 May 2025
Release Notes Revision Date 19 May 2025

Latest Release

Release Date: 19 May 2025

Enhancements

  • In the Managed Services portal, you can now go to Connections > Endpoints to view all connected endpoints that send data to WatchGuard MDR. This includes endpoints that run WatchGuard Endpoint Security or Microsoft Defender. [MSRD-2748]

Enhancements

  • For environments with WatchGuard Core MDR and WatchGuard Core MDR for Microsoft, you now add recipients for weekly or monthly MDR reports in the Managed Services portal Tenant Settings page. For more information, go to MDR Reports in Help Center.
  • The Monthly Summary Report sent by the SOC team now includes all closed Investigations related to potential security activity that was identified for that period.

New Features

WatchGuard Core MDR for Microsoft

A new WatchGuard Core MDR for Microsoft license is now available. With this license, the WatchGuard SOC can monitor and respond to threats on endpoints that run Microsoft Defender.

For more information about WatchGuard Core MDR for Microsoft, go to About WatchGuard MDR in Help Center.

Managed Services Portal

You can now view dashboards, activity, and reports for WatchGuard MDR in the Managed Services Portal. To open the portal, from WatchGuard Cloud, select Configure > Managed Services or Monitor > Managed Services.

For more information about the Managed Services Portal, go to About the Managed Services Portal in Help Center.