About WatchGuard Cloud Verification Codes

When you add a Firebox to WatchGuard Cloud, you might be required to copy a Verification Code. The Firebox uses the Verification Code to register to your WatchGuard Cloud account. The Verification Code is unique to the Firebox, and expires after 30 days.

If your Firebox has a TPM (Trusted Platform Module) chip, and runs Fireware v12.5.3 or higher, the Firebox uses TPM to register with WatchGuard Cloud.

Firebox T10, T30, T50, T70, M200, M300, M400, M500, M440, M4600, and M5600 models do not have a TPM chip.

For an active/passive locally-managed FireCluster, you must always paste the verification code into the Firebox configuration, regardless of Firebox model.

For information about how to add a Firebox, see Get Started — Add a Device to WatchGuard Cloud.

You can regenerate a Verification Code for a Firebox that has the status Never Connected or for a Firebox that has had the status Not Connected for longer than ten minutes.

If you regenerate the Verification Code for a Firebox that has previously connected, the Firebox cannot connect to WatchGuard Cloud until you also update the Verification Code on the Firebox.

For more information, see Regenerate the Firebox Verification Code.

See Also

Troubleshoot Firebox Connections to WatchGuard Cloud