Activate an Endpoint Security License

You activate term and subscription licenses for WatchGuard Endpoint Security products in the WatchGuard Support Center. When you activate a license key, you have several options for how to use your license. In the activation process, you can:

  • Add users to a license
  • Extend a license
  • Add a new license (Service Providers only)

After you activate your license key, the licenses appear in your inventory in WatchGuard Cloud. From your inventory, you can allocate licenses to managed accounts or to your own account. For more information, see Allocate Endpoint Licenses.

Initial License Activation

The license activation process is different the first time you activate a license. Follow the steps in this section to activate a license key for the first time.

If you are a Subscriber with an active endpoint security trial, when you activate your first license it replaces your trial license. The trial ends and your new license becomes active after approximately two minutes. When the new license becomes available, you lose any activity that you complete on the trial during the two minutes (for example, add, extend, or upgrade the trial).

If you have an active license, or if you are a Service Provider with an active trial for an endpoint security product, follow the steps in the next section.

  1. Go to https://www.watchguard.com/ and log in to the WatchGuard Support Center with your WatchGuard account user name and password.
  2. On the Support Center Home page, select My WatchGuard > Activate Products.
    The Activate Products page opens.
  3. Type or paste your license key.
  4. Click Next.
    The Activate a Product wizard opens.
  5. If this is the first license you have activated, you are prompted to name your license. Type a name to help you identify your license on the WatchGuard website and in WatchGuard Cloud.
  6. Click Next.
  7. Select the I Accept the End-User License Agreement check box.
  8. Click Next.
  9. If prompted, select the region to use for WatchGuard Cloud data storage. The region you select is also used to store data for other WatchGuard cloud services. You cannot change the region later.

If you have already set a Cloud region for TDR or another WatchGuard cloud service, that region is used for the endpoint security product, and you are not prompted to select or confirm a Cloud region.

  1. Click Next.
  2. Confirm that the Cloud region you selected is correct and click Next.
    The Activation is Complete page opens.

Your license is now active and the endpoint licenses on this license are automatically allocated to your account. If you are a Service Provider, the licenses appear in your inventory. Log in to your WatchGuard Cloud account to manage your endpoint license allocation.

The remainder of your trial period is not added to the expiration date of your new license.

Activate Additional Licenses

If you already have an active license, when you activate new license keys in the Support Center they modify the current active license (add endpoints to an existing license or extend the license renewal date).

If you are a Service Provider, you can choose to modify an active license or add a new, separate license.

  1. Go to https://www.watchguard.com/ and log in to the WatchGuard Support Center with your WatchGuard account user name and password.
  2. On the Support Center Home page, select My WatchGuard > Activate Products.
    The Activate Products page opens.
  3. Type or paste your license key.
  4. Click Next.
    The Activate a Product wizard opens.
  5. (Service Providers only) On the Choose a Product to Upgrade page of the activation wizard, from the drop-down list, select the name of the license you want to extend or add licenses to, or select New Endpoint License to add a new license.

Only Service Providers can have multiple active licenses. Subscribers do not see this page in the Activate a Product wizard.

  1. Click Next.
  2. Select Add Licenses to add licenses or select Extend License to extend the renewal date for your license.

When you select to extend your license, your license count updates to match the number of licenses you purchased.

  1. Click Next.
  2. On the Confirm Your Activation page, make sure the updates to your license are correct.
  3. Click Next.
  4. Select the I Accept the End-User License Agreement check box.
  5. Click Next.
    The Activation is Complete page opens.

Your license is now active, and the endpoint licenses are automatically allocated to your account. If you are a Service Provider, the licenses appear in your inventory.

Log in to your WatchGuard Cloud account to manage your endpoint licenses.