Allocate Endpoint Licenses

Endpoint security licenses activated by a Service Provider appear in the Inventory page in WatchGuard Cloud. As a Service Provider, you can allocate endpoint security licenses to your own account or any account you manage from the Inventory page.

When you select Overview for a Service Provider account from Account Manager, the Summary page shows you an overview of the licenses and devices in your inventory.

The Licenses page shows the endpoint security products you have licenses for, the type of license (for example, subscription or term), license key, quantity, and expiration date.

To start trials for endpoint security products, click Start a Trial above the table. For more information, see Start an Endpoint Security Trial.

The Allocation page shows the next license expiration date, as well as, for each endpoint security product, the number of licenses allocated to managed accounts and the number of unallocated licenses in your account.

The Allocation page includes a table that shows your managed accounts. To filter the table, select Subscribers or Service Providers. You can also type in the Search box to search for a specific account.

Select an account in the table to allocate endpoint security licenses to that account or click Add License to select the account and allocate licenses. You can allocate more than one endpoint security product to a Service Provider account.

When you allocate an endpoint security license to an account, you specify an allocation expiration date. When all licenses expire, the endpoint security product continues to operate with full functionality for seven days. After the seven day grace period, the endpoint device is no longer protected.

Allocate Term Licenses to an Account

Before you can allocate endpoint security licenses to a Subscriber account, the Service Provider account must have activated licenses. For more information, see Activate an Endpoint Security License.

To allocate a term license to an account, from WatchGuard Cloud:

  1. Log in to your Service Provider account.
    The Overview page for your Service Provider inventory opens.
  2. Select Inventory > Endpoint > Allocation.
  3. In the table, select the account you want to allocate endpoint licenses to.


  1. From the Product list, select the endpoint security product you want to allocate to the account.
    The number of unallocated licenses shows at the top of the page.

  1. In the Quantity text box, type the number of licenses you want to allocate to the account.
  2. To specify an expiration date, select Custom.
  3. Select an expiration date of 1 month, 3 months, or a year. You can also select a date in the calendar.
  4. Click Save.

Allocate Subscription Licenses to an Account

If you purchased a subscription contract through a distributor, you can allocate subscription licenses to an account.

To allocate a subscription license to an account, from WatchGuard Cloud:

  1. Log in to your Service Provider account.
    The Overview page for your Service Provider inventory opens.
  2. Select Inventory > Endpoint > Allocation.
  3. In the table, select the account you want to allocate endpoint licenses to.

  4. From the Product list, select the endpoint product you want to allocate to the account.

  1. In the Usage-Based Billing section, select an allocation option:
    • Unlimited number of endpoints — Select this option to allow the account to add any number of licenses to their account.
    • Limit the number of endpoints — Select this option to limit the maximum number of endpoint licenses for an account.
  2. If you want to limit the number of endpoint licenses, in the Maximum Number of Endpoints text box, type the maximum number of licenses you want to allocate to the account.
    This is the number of subscription endpoint licenses you receive an invoice for.
  3. Click Save.

Deallocate Endpoint Licenses

When you deallocate endpoint licenses, you remove the endpoint licenses for an account. Endpoint security products for the account and any accounts they manage might no longer provide protection.

To deallocate a license:

  1. In the table, next to the account you want to deallocate endpoint licenses from, click and select Deallocate License.

  1. In the confirmation dialog box, click Deallocate.
    If there are no licenses, the account displays an Unlicensed label. You cannot access the endpoint security product.

You can also deallocate licenses on the Allocation page. Set the quantity of licenses to 0 and click Save.

See Also

About Endpoint Security Licenses

About Endpoint Security Subscription Licenses