When you purchase and activate an endpoint security subscription license, the license is automatically added to your WatchGuard Cloud account. You can add and manage endpoint license usage in WatchGuard Cloud as usual, with no allocation limits.
After you activate an endpoint security subscription license:
- You can add any number of licenses to your account and your managed accounts.
- Managed accounts can add any number of licenses to their account. You can limit the maximum number of licenses for each account you manage. For more information, see Limit the Number of Endpoints for a Managed Account.
- Pages in WatchGuard Cloud that show the number of allocated endpoint security licenses update to show a count of term licenses and a count of subscription usage.
- The Manage Products page in the WatchGuard Support Center shows an active subscription license and the license count.
Subscription and Termed Licenses
You can have both a termed license and a subscription license. Users from termed licenses (including Passport) are always used first because they are prepaid.
Product and module licenses must be both subscription licenses or term licenses. You cannot allocate term module licenses when you have a product subscription license.
Subscription usage accounts for your activated term licenses that have not expired. So, if you have 100 endpoint devices and an endpoint security product term license for 60 licenses, then you would receive an invoice for 40 subscription licenses (100 endpoints – 60 term licenses).
When you renew or upgrade a term license, your subscription usage count reduces automatically so that you are billed for only the subscription licenses in excess of your term licenses. For example, if you have 100 endpoint devices and you upgrade your existing term license from 60 to 80 licenses, your subscription license count after you upgrade is 20 (100 endpoint devices – 80 term licenses).
For accounts with an active subscription license, term licenses that expire do not cause overallocation. When a term license expires, any endpoint devices in excess of your term licenses are billed as subscription licenses. Your subscription license usage count automatically increases.
If you cancel a subscription and allocated endpoint devices exceed your available term licenses, your account becomes over-allocated.
With a subscription license, you receive an invoice monthly. On the first of each month, WatchGuard Cloud counts the total number of endpoint security subscription licenses from all accounts in your account and your managed accounts. This count is the number of endpoint security licenses that appears on your invoice for the following month. Any licenses that you add before the next billing date can immediately use the product or module.