Lock a Device (Android and iOS devices)

Applies To: WatchGuard EPDR, WatchGuard EPP

When anti-theft is enabled, you can lock an Android or iOS device remotely. For information on anti-theft, see Configure Mobile Device Security Settings.

To lock a device remotely:

  1. From the top navigation bar, select Computers.
  2. From the left pane, select My Organization.
  3. Select the Android or iOS group.

Screen shot of WatchGuard Endpoint Security, Android Computers list

  1. From the list of devices, select the device you want to lock.

Screen shot of WatchGuard Endpoint Security, Computers page Android lock device

  1. Click Lock.
    The Lock Device dialog box opens.

Screen shot of WatchGuard Endpoint Security, Android lock device dialog box

  1. Enter the PIN to lock the device.
    The PIN is 4 digits for Android devices and 6 digits for iOS devices.
  2. Click Lock Device.
    To unlock the device, the user must enter the PIN you specified.

See Also

Configure Mobile Device Security Settings

Manage Android Devices

Manage iOS Devices