Manage iOS Devices

Applies To: WatchGuard EPDR, WatchGuard EPP

For iOS devices, the details page includes an anti-theft dashboard from which you can start remote actions on a managed device.

Anti-theft is only available for iOS devices integrated with an MDM solution. For information on how to enable the anti-theft feature for iOS devices and configure private mode, see Configure Anti-Theft Settings for iOS Devices.

Screen shot of WatchGuard Endpoint Security, Computers page for iOS devices

These actions are available on the anti-theft dashboard:

Locate

Locates the iOS device on the map. This feature requires a code if the user has privacy mode enabled on the device.

With private mode enabled, the Endpoint Security management UI opens a window that prompts you to enter the code entered by the device user to enable private mode. When you enter the correct code, WatchGuard Endpoint Security gets the device coordinates and shows the device location on the map.

With private mode disabled, the WatchGuard server gets the device coordinates and shows the device location on the map.

For more information, see Locate a Device (Android and iOS devices).

Remote Alarm

Sends an audible alarm and message to the device. For more information, see Send a Remote Alarm (Android and iOS devices).

Lock

Locks the device. For more information, see Lock a Device (Android and iOS devices).

Lock is only available for iOS version 13 devices or higher, integrated in the WatchGuard MDM solution. For more information, see Mobile Device Management for iOS Devices.

If a PIN was previously created by the user, it is used to lock the device. If a PIN was never created, the device screen turns off.

Wipe Data

Deletes all content and applications from the device. The device returns to factory-default settings. For more information, see Wipe Device Data (Android and iOS devices). Wipe Data is only available for iOS devices integrated in the WatchGuard MDM solution. For more information, see Mobile Device Management for iOS Devices.

The details page also includes these tabs:

  • Details — Shows a summary of the hardware, software, and security settings of the device. You can change the device name, description, and group.
  • Hardware — Shows a summary of the hardware properties, such as CPU, Memory, Disk, and BIOS.
  • Software — Shows changes to the list of third-party software apps installed on the device. This tab is only visible for iOS devices integrated in the WatchGuard MDM solution. For more information, see Mobile Device Management for iOS Devices.
  • Settings — Shows security settings assigned to the device. To select a different security profile and specify inheritance, click Change. To edit the security profile, click Go to Settings.

For more information on how to create and edit settings profiles, refer to Manage Settings.

Related Topics

Manage Computers and Devices

Computer Details