Discovered Computer Details

Applies To: WatchGuard EPDR, WatchGuard EDR, WatchGuard EPP

The Unmanaged Computers Discovered list shows all computers and devices on the network that do not have WatchGuard endpoint agent or an endpoint security product installed. For more information, see Unmanaged Computers Discovered List .

To view the computer details, select a computer or device in the list.

Computer Alerts

The pink section includes information on alerts or notifications to help you identify problems.

Status Type Recommended Action

Error installing the WatchGuard agent

This message specifies the reason why the agent installation failed.

Wrong credentials

Start the installer again with the required credentials to perform the installation.

Unable to connect to the computer

Make sure the computer is turned on and meets the remote installation requirements.

Unable to download the agent installer

Make sure the computer is turned on and meets the remote installation requirements.

Unable to copy the agent installer

Make sure the computer is turned on and meets the remote installation requirements.

Unable to install the agent

Make sure the computer is turned on and meets the remote installation requirements.

Unable to register the agent

Make sure the computer is turned on and meets the remote installation requirements.

Error installing the WatchGuard Endpoint Security protection

 

This message indicates the reason for the protection installation failure.

Insufficient disk space to perform the installation

See Installation Requirements.

Windows Installer is not operational

Make sure the Windows Installer service is active. Stop and start the service.

Removal of the third-party protection installed was canceled by the user

Accept the removal of the third-party antivirus solution found.

Another installation is in progress

Wait for the current installation to finish.

Error automatically uninstalling the third-party protection installed

Refer to WatchGuard Endpoint Security Supported Uninstallers.

There is no uninstaller available to remove the third-party protection installed

Contact technical support to obtain the relevant uninstaller.

Installing the agent

When the installation process is complete, the computer will no longer appear on the list of unmanaged computers discovered.

Unmanaged computer

The computer does not have the WatchGuard endpoint agent installed. Make sure the computer is compatible with WatchGuard Endpoint Security and meets the requirements. For more information, see Installation Requirements.

Computer Details

The Computer Details section shows information to help you identify the computer.

Parameter Description

Computer name

Name of the discovered computer.

Description

Enter a description for the unmanaged computer.

First seen

Date and time when the computer was first discovered.

Last seen

Date and time when the computer was last discovered.

IP address

IP address of the computer network interface card.

Physical addresses (MAC)

Physical address of the computer network interface card.

Domain

Windows domain the computer belongs to.

NIC manufacturer

Manufacturer of the computer network interface card.

Last Discovery Computer

The Last Discovery Computer section shows the discovery computer that last found the computer.

Parameter Description

Computer

Name of the discovery computer that last found the unmanaged computer.

Last seen

Date and time when the computer was last discovered.

See Also

Unmanaged Computers Discovered List

Remove Computers from the Unmanaged Computers List