Troubleshoot AuthPoint

Applies To: AuthPoint Multi-Factor Authentication, AuthPoint Total Identity Security

This topic describes common problems and solutions for AuthPoint. This information helps you troubleshoot specific problems with configuration, user management, authentication, the AuthPoint Gateway and agents, and more.

For general information about how to diagnose and troubleshoot AuthPoint issues, go to General Troubleshooting Tips for AuthPoint and AuthPoint Tips and Best Practices.