Applies To: Cloud-managed Fireboxes, Locally-managed Fireboxes
Custom branding enables you to brand WatchGuard Cloud with your own logos and images to communicate with clients and users and make sure they know who to contact in the event of service issues.
As an operator with the Administrator or Owner role, you can customize these items:
- Logos and images that appear in reports and emails generated by WatchGuard Cloud
- Logos and images that appear in the IdP portal and emails generated by AuthPoint
- Reply-to email address for notification and report emails sent by WatchGuard Cloud
- Reply-to email address for emails sent by AuthPoint
- Logo and thumbnail on the set password and token activation web pages
- Contact information that appears in WatchGuard Cloud email and PDF report footers
- Logos and images that appear in an access point Captive Portal splash page
- Splash page text for an access point Captive Portal splash page
After you customize your branding options, click Save at the bottom of the page to save the changes. The changes are immediately applied to your WatchGuard Cloud account. This updates branding used by all Subscriber accounts that the current account manages unless they have configured custom branding for their account.
Upload Custom Logos and Images
You can upload .JPG and .PNG file formats for custom logos and images.
The images must have a non-transparent background.
For best results, see specific image sizes below. Different images are used for different purposes, as shown in this table:
| Size | Description | Recommended Dimensions (width × height) |
|---|---|---|
|
Company Logo |
Appears where a company logo is used:
For best results, upload a rectangular image. The maximum file size is 250 KB. |
500 × 200 pixels |
|
Background Image |
Appears where a background image is used, such as on the AuthPoint IdP portal and a Captive Portal splash page. For best results, upload a rectangular image. The maximum file size is 2 MB. |
1900 × 1220 pixels |
|
Thumbnail Image |
Appears where a very small logo is used, such as the tab icon in a web browser or an AuthPoint token. For best results, upload a square image. The maximum file size is 250 KB. |
200 × 200 pixels |
To upload a custom logo or image:
- Select the account you want to enable custom branding for.
- Select Administration > Branding.
The Branding page opens.
- Drag an image file from your computer to the appropriate tile, or click Or click here to select the file on the appropriate tile and select an image file.
- Click Save.
To remove the custom images and restore the WatchGuard default image files, click Restore Default Settings at the top of the page, then click Save.
Edit the Reply-to Email Address
You can change the reply-to email address for email messages sent by WatchGuard Cloud and AuthPoint. When users reply to the email, the custom reply-to email address displays in the To box.
If you delete a custom reply-to email address, the Reply-to Email Address value automatically resets to the default [email protected] email address.
To edit the reply-to email address:
- In the Reply-to Email Address text box, type an email address.
- Click Save.
Edit the Footer Contact Information for Email and PDF Reports
You can include custom contact information in the footer of email messages and PDF reports.
If you disable custom footer information, the WatchGuard contact information appears in the footer.
To edit the email and PDF report footers:
- In the Footer section, type a Company Name.
By default, the system uses WatchGuard's contact information for email and PDF report footers. The Company Name is also used in AuthPoint mobile token names. - In the Company Address text box, type the address to include in the footer.
- Click Save.
Edit the Splash Page Text
You can customize the text on the splash page for use with an access point Captive Portal.
- Header Title — Type the text that appears in the splash page header.
- Body Text — Type the text that appears on the body of the splash page.
- Button Text — Type the text that appears on the button that a user clicks to access the Internet. The user might have to agree to the terms of use and privacy policy before the button becomes active.
- Enable Terms of Use — Select this option to enable the Terms of Use that a user can review before they connect. If you enforce the Terms of Use, the user must accept the Terms of Use before they are allowed access.
- Terms of Use Body — Type the text for the Terms of Use. You can drag and drop a file here or copy and paste the text. The file must be a plain text file with a maximum size of 250 KB.
- Enable Privacy Policy — Select this option to enable a privacy policy that a user can review before they are allowed access. If you enforce the Privacy Policy, the user must accept the Privacy policy before they are allowed access.
- Privacy Policy Body — Type the text of the Privacy Policy. Drag and drop a file here or copy and paste the text. The file must be a plain text file with a maximum size of 250 KB.
- Enforce acceptance of the Terms of Use and Privacy Policy — Select this option to force a user to accept the Terms of Use and Privacy Policy before they are allowed access.
- Footer Text — Type the text that appears in the footer of the splash page.
- Landing Page URL — Type the URL of the web site to which the user is redirected after they connect through the splash page.
Restore the Default Settings
To remove any custom branding and use the default WatchGuard branding text and images:
- Click Restore Default Settings at the top of the page.
The Restore Default Settings link only appears if you have changed any of the default branding text or images. - Click Save.
All Subscriber accounts will use the default WatchGuard branding unless they have configured custom branding. If the account that manages the Subscriber account has custom branding, the Subscriber will default to these settings and not the default WatchGuard branding.