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About WebBlocker Subscription Services Expiration

If your configuration uses WebBlocker, you must renew or disable the WebBlocker subscription as soon as it expires to prevent a possible interruption to web browsing. When your subscription expires, WebBlocker no longer contacts the WebBlocker server to look up website categories. This appears to the Firebox as a server timeout.

The license bypass setting in a WebBlocker action controls whether users on your network can get access to websites if WebBlocker is enabled and the WebBlocker security subscription is expired. By default, the license bypass setting denies access to all websites when your subscription is expired. Whether you can change this setting after expiration depends on the Fireware OS version installed on the Firebox:

  • Fireware OS 12.3 and higher — You can change the license bypass setting for a WebBlocker action after your WebBlocker subscription expires. To allow your users to access all websites, change the setting to Allowed.
  • Fireware OS 12.2.x and lower — You must use Policy Manager 12.3 or higher to change the license bypass setting after the WebBlocker subscription expires. If you use a lower version of Policy Manager, you cannot change the license bypass setting after the subscription expires. If you did not change the setting to Allowed before the subscription expired, all HTTP traffic is denied.

To change the License Bypass setting to Allowed:

  1. Open the WebBlocker Actions page.
    In Policy Manager, select Subscription Services > WebBlocker > Configure.
    In Fireware Web UI, select Subscription Services > WebBlocker.
    If the WebBlocker subscription is expired, the value of the license bypass setting is shown in the License Bypass Action column.

Screen shot of the WebBlocker Actions dialog box with the WebBlocker subscription expired.

  1. Select the WebBlocker action. Click Edit.
    The Edit WebBlocker Action page appears.
  2. Select the Advanced tab.
  3. In the License Bypass section, change the setting to Allowed.

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